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Pages 16-28

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From page 16...
... 16 Survey of Motor Carriers The first of four data collection efforts undertaken through this research represents a convenience sample of the safety departments of 25 trucking company and 5 motorcoach operators. The intent of this survey was to gain insight on motor carrier understanding and use of safety culture concepts.
From page 17...
... 17 Company Type Variable N Mean Std Dev Min Max Median Power units 25 1668 2768 12 10618 262 Employees 25 67737 319482 10 1600000 250 Trucking Drivers 25 2231 4241 16 17000 340 Power units 5 60 15 45 84 60 Employees 5 27 6 20 35 26 Motorcoach Drivers 5 81 19 62 110 80 Table 1. Surveyed population.
From page 18...
... The motor carriers that indicated having a safety department indicated that the leader of this department typically reports to the CEO or president of the company (see Table 5)
From page 19...
... (short haul, long haul, local coach, and regional coach) (see Table 7)
From page 20...
... Bonuses and Incentives An overwhelming majority of motor carriers (23) indicated some form of bonus or incentive program (see Table 12)
From page 21...
... 21 Where: 1: Our customer values safety (median = 2 or agree) 2: Our insurers help make us a safer company (median = 2)
From page 22...
... • Communications: Safety message with daily/weekly dispatch. Feedback is given to drivers and to operations regarding safety.
From page 23...
... face to face regularly, and some are not in physical contact for up to 8 months. This is especially true for irregular truckload routes.
From page 24...
... both a personal and a corporate level. The convenience sample of 15 drivers were first asked questions to determine demographics and their level of experience.
From page 25...
... said that they only underwent training as needed, either based on prior driving experience or in response to poor driving performance. Seven of the companies have ongoing training, ranging from videos that drivers have to watch at the terminals, credit given for completing computerized training programs at the terminals, to completion of several seminars or workshops per year.
From page 26...
... made by the safety department on the actions of other departments. One example of this type of interaction was found in the relationship between the sales and safety departments.
From page 27...
... road. The trucks used by this company have distinct color and logos that set them apart from other vehicles; thus, all drivers are part of a distinguishable culture through relationships with other drivers, through their company image, and through the reputation for safety that is part of that image.
From page 28...
... Carrier C Safety Culture The third participant in the case study effort, Carrier C, is a truckload carrier with approximately 1,500 drivers. Carrier C is currently redeveloping existing safety programs and, in essence, the entire safety culture.

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