Incident Command System (ICS) Training for Field-Level Supervisors and Staff (2016) / Chapter Skim
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Pages 12-47
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From page 12... ...
12 engaged in using the supporting materials. Module 2 was developed to reinforce the classroom training using the "sandbox" approach with small cars and simulated road to demonstrate the ICS principles and possible State DOT field staff roles, from joining an existing ICS to starting an ICS.
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13 forces facing most of the typical challenges of State Highway System management, including a wide range of collaborators and hazards, provided a reasonable sample of probable reactions. Student evaluations were collected from 205 of the 278 individuals trained in nine districts over six months.
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14 Following the panel review in July a final revision was completed and course materials and an explanatory PowerPoint can be found at http://www.trb.org/Main/Blurbs/173984.aspx. LITERATURE REVIEW Professional ICS There is a variety of training material available at the FEMA Independent Study website.
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15 Directive-8 (PPD-8) : National Preparedness (2011)
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16 define field responders in any category. (Edwards, 2015)
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17 removal project and forms that might be useful in organizing the debris removal program. ICS and Transportation The field response to any emergency event, including traffic accidents, requires the use of NIMS, and at the field-level NIMS is the Incident Command System (ICS)
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18 State DOT field level personnel serve a critical role in emergency response to events of all sizes, as the managers of the nation's critical highway infrastructure, and as the link between the traveling public and the emergency services that may need to be delivered. "No roads, no codes," is indeed a true slogan.
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19 Using Knowles' paradigms the "ICS for Field-Level Transportation Supervisors and Staff" incorporates didactic training of under one hour, paired with participatory engagement and kinetic activities to reinforce learning. Further, Zmeyov (1998)
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20 The "ICS for Field-Level Transportation Supervisors and Staff" is designed to impart some basic knowledge about ICS through a lecture format that also uses practical application examples for check-in, check-out, demobilization and data collection. It includes segments on developing a personal support kit and professional support kit for work, and engaging in family preparedness activities to ensure the family's ability to manage in a disaster without the employee.
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21 The "ICS for Field Level Transportation Supervisors and Staff" course is designed to meet the needs for refreshing ICS knowledge in a short time in a way that will engender interest in the participants and enhance learning. COURSE MATERIALS The course materials were developed using the standard FEMA IS-100.b as the base.
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22 reflect events and disaster types that are familiar to the audience. This was packaged as the Instructor Guide, which included guidance on running a "sandbox" exercise.
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23 based on his guidance the materials were sent to the NCHRP panel for peer review and comment. Their modifications were integrated into the materials after each set of comments was received.
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24 responsible for life safety issues, the law enforcement agency is responsible for traffic flow, and the transportation agency is responsible for the usability of the road for safe passage. An ICS subject matter expert from an urban area noted that when he was IC at an event on the state highway system he always integrated State DOT into ICS when there was an accident or spill on the road, and looked to them for guidance on when the highway could safely be opened.
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25 immediately obvious challenges, document immediately available resources for managing the event, and start the ICS documentation. Whenever highway patrol arrives there can be a turnover of command, with the new IC benefitting from the information collection and the beginning of the ICS structure.
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26 reimbursement. The course notes that ICS is a seldom-used skill for most State DOT personnel, and describes how safety, personnel accountability and assistance with reimbursement are important parts of a State DOT worker's implementation of ICS in the field.
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27 collaboration with other agencies are provided as a PowerPoint show with a script. State DOTs can use these as models to develop additional briefing topics that are relevant to the state and district.
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28 form, while the other nine were conducted after the interviewees had received copies of the instructor and student manuals and the complete supervisor's folder, including the Quick Start cards. They were asked a consistent set of questions about ICS and transportation in their jurisdictions.
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29 emergency event. One noted that their system has worked well and described a robust cooperative relationship with FHWA's emergency repair program.
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30 transportation-specific, where the illustrations and examples closely match their personal work environments, and where interactive teaching methods are used. "For field staff, sitting in front of a computer [for IS-100, IS-200 and IS-700]
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31 employees on the job." Three interviewees said they would build a "lunch and learn" session around the family preparedness information. One interviewee said he would add these fliers to an existing employee readiness program that lacked family resources.
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32 prompt for the dispatcher. He suggested that some training on the interface between the field and the TMC in an ICS event would be beneficial.
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33 8. How could the course delivery model be improved?
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34 notification protocols. Having a MSWord version of the cards would allow agencies to customize their card sets to match their local protocols.
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35 1. The ICS seminar was useful for me in my State DOT role: [205 responses]
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36 5. Today's ICS seminar and exercise provided adequate information for me to work effectively in an ICS event: [197 responses]
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37 Response Numbe ICS roles 28 ICS structure 26 ICS processes 18 Communication 15 ICS 11 Documentation 10 Kits 10 Safety 10 4. The most useful information in the sandbox exercise was: (The student had to write a phrase without prompts)
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38 At the first class several students suggested to the instructors that adding law enforcement representatives to the training would be helpful. The State DOT invited highway patrol district representatives to attend the rest of the district-level training sessions, but no one ever came.
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39 ANALYSIS The Findings demonstrate that the "Incident Command System (ICS) for Field Level Transportation Supervisors and Staff" course is likely to achieve the goals of providing ICS training to field level staff in a meaningful way that relates to both transportation activities and their field work environment.
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40 the ICS implementation. With this real event fresh in their minds the Amtrak leaders agreed that this ICS training would also benefit rail-based personnel.
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41 REFERENCES Bricker, Lew, Tanya Petermann, Margaret Hines, and Jocelyn Sands.
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42 Federal Emergency Management Agency.
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43 CHAPTER 3: LESSON PLANS Modules for morning only (4 hours) or day-long (7 hours)
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44 Lesson 2: Review of Student Manual Content Course Goal To provide participants with the information on ICS that they need to safely function as Transportation workers in a multi-disciplinary event response and recovery, to support reimbursement of agency costs, and to be prepared at work and at home for unexpected response. Objectives At the conclusion of this module, learners will be able to: • Know the contents of the workshop materials Scope The scope of this module will include: • Introduction of student manual materials • Introduction of glossary and acronym list as a resource during training Estimated Time 15 minutes Slides 1 Training Methods The instructor will begin this module by introducing the student manual.
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45 Lesson 3: Module 1a: ICS and Transportation's Role in Emergency Management Course Goal To provide participants with the information on ICS that they need to safely function as Transportation workers in a multi-disciplinary event response and recovery, to support reimbursement of agency costs, and to be prepared at work and at home for unexpected response. Objectives At the conclusion of this module, learners will be able to: • Understand transportation's role in an event • Understand the role of transportation workers in ICS • Understand the importance of safety, and how check-in, check-out and demobilization, and personnel accountability create a safe environment • Understand how field forces assist with agency reimbursement • Understand the importance of personal and home preparedness Scope The scope of this module will include: • The role of transportation in emergencies • The structure of ICS • The importance of safety, personnel accountability and reimbursement to transportation agencies, and how field staff fit into these activities • The importance of personal and family preparedness • Summary, questions and break.
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46 The importance of family preparedness should be described, emphasizing transportation workers' role as disaster service workers (or local agency requirements for response) , vital records and children's/elderly relative issues, and then questions should be solicited from participants.
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47 Lesson 4: Module 1b: ICS in the Field: Five Roles of Transportation (ICS Quick Start Cards and Supervisor's Folder introduction) Course Goal To provide participants with the information on ICS that they need to safely function as Transportation workers in a multi-disciplinary event response and recovery, to support reimbursement of agency costs, and to be prepared at work and at home for unexpected response.
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