Traveler Response to Transportation System Changes Handbook, Third Edition: Chapter 6: Demand-Responsive/ADA (2004) / Chapter Skim
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Pages 31-39
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From page 31... ...
6-31 Changes in Vehicle Type The characteristics of the vehicles used to provide a transit service (e.g., standard bus, van, perimeter seating, forward-facing seating, etc.) may affect a traveler's perception of service quality and, to some degree, the likelihood that the traveler will choose a specific service.
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6-33 Figure 6-4 illustrates the cumulative frequency function of reported passengers per revenue vehicle hour for demand responsive services operated by systems with fifty or fewer vehicles derived from FTA's National Transit Database for 1994. Most of these demand responsive services are public, in the limited sense that a potential patron need not be an agency client or enrolled in a social service program, but most are also restricted to specific eligible individuals and do not serve general public riders.
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6-35 Additional information relating to the Ann Arbor experience is provided in the case study "Promoting Use of Fixed Route Services by Persons with Disabilities -- Ann Arbor, MI." Several operators have tried training persons with disabilities to use fixed route bus service. These efforts seem to consistently produce increases in use of fixed routes by disabled persons, sometimes substantially.
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6-37 The general public dial-a-ride services in the relatively well-to-do outer Minneapolis suburbs of Shakopee, Eden Prairie, Chanhassen and Chaska, Minnesota had senior citizens as 15 to 25 percent of their weekday daytime riders, students as 20 percent (primarily from private schools) to 50 percent, and other general public for the remaining 25 to 65 percent.
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