Traveler Response to Transportation System Changes Handbook, Third Edition: Chapter 6: Demand-Responsive/ADA (2004) / Chapter Skim
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Pages 7-24
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STRATEGY Response to General Public, Urban Demand Responsive Services
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6-10 request. About 80 percent of boardings are by some form of call-in with 20 percent at the scheduled stops.
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6-11 and $1.00, respectively. Marketing consisted of having the dial-a-ride phone number painted on the vans, and simple brochures mailed out once a year.
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6-13 Table 6-3 Response to Introduction of Demand Responsive Service into Previously Unserved Areas Place and Year Demand Response Service Introduced Action Service Quantity Ridership Other Santa Clara County, CA (1974) Dial-a-ride service in 18 areas in the County.
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6-14 Prince William County, Virginia. Prince William County is a primarily residential suburban area located about 25 miles southwest of Washington, DC.
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6-15 Table 6-4 Ridership and Background Data for Additional Dial-a-Ride Services City and State Annual Ridership Year Other Arcadia, CA 140,000 FY 1996 18-vehicle fleet with automatic vehicle location and computerassisted dispatching. Monrovia, CA (also serves surrounding areas)
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6-16 operated by social service agencies to transport clients to and from program activity sites. Many such services are also available to the general public as part of a coordinated system.
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6-18 The services in these counties exhibited wide variations in markets served, trip lengths, and service quality. The analysis found a small but positive relationship between observed ridership and the quantity of service provided.
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6-19 was conducted in St. Bernard Parish, Louisiana in 1976, attracting over 1,000 rides per month (Urban Institute, 1979)
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Response to ADA Complementary Services
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(thousands) (thousands)
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6-22 On most ADA paratransit systems, frequent riders may place standing reservations for service, becoming "subscription" riders. ADA registrants in Chicago, for example, may obtain subscription service if they make the same trip at least 3 days a week (Chicago Transit Authority, 1998)
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