Transit Agency Practices in Interacting with People Who Are Homeless (2016) / Chapter Skim
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26 CHAPTER FIVE CASE EXAMPLES INTRODUCTION Synthesis survey results provide an overview of transit agency efforts to interact with people who are homeless. Following a review of these results, six agencies were chosen as case examples.
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27 rant County is 2 million in a region of 7 million people that includes Dallas and other nearby counties. The T operates 140 fixed-route buses.
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28 sit Database)
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29 BAY AREA RAPID TRANSIT (BART, OAKLAND/SAN FRANCISCO, CALIFORNIA) BART is the heavy rail transit provider in the San Francisco Bay Area in northern California.
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30 also seek shelter in remote locations where physical security measures were weakest. In 1995, Project HOME, a Philadelphia nonprofit organization that has been a leader in providing comprehensive and effective services to persons who experience chronic homelessness, began to evaluate a partnership with the SEPTA Police Department.
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31 ter high-rise office complex. The Hub provides social and health services to individuals who are experiencing longterm homelessness and who are living in and around the subway concourses during the winter months, when the homeless population seeking refuge is at its highest.
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32 Solutions The Phoenix Police Department launched the Surface-transportation Top Offender Program (Operation STOP) in 2011 to address issues with behavior and code of conduct as well as "gateway" crimes (e.g., loitering, urinating, trespassing, littering, carrying an open container of alcohol)
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33 WASHINGTON METROPOLITAN AREA TRANSIT AUTHORITY (METRO, WASHINGTON, D.C.) Metro is the regional transit provider in the Washington, D.C., metropolitan area, with a service area population of 4.6 million.
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34 • Changes to fare media can have unanticipated consequences among social service agencies that distribute fares to their clients. • The warming buses provide shelter for individuals who are homeless on bitterly cold winter nights.
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