Transit Agency Practices in Interacting with People Who Are Homeless (2016) / Chapter Skim
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5 CHAPTER TWO LITERATURE REVIEW safety and security needs, health concerns, and increased costs to the transportation system. The article also cited transit agency strategies ranging from enforcement to provision of alternatives to partnerships with social service agencies.
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6 Mason-Ailey (1995) described MTA/Connections, a program implemented by the New York City Metropolitan Transportation Authority (MTA)
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7 • A centralized, convenient location promoted initial access and follow-up -- connecting disconnected individuals and bolstering support systems already in place. • A strategy was required that acknowledged the reality of large crowds of homeless people gathering in the concourse in the morning after they were dismissed from overnight shelters and had nowhere to go, especially in inclement weather.
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8 of these data, the report concluded that the lack of affordable, accessible, and safe transportation is a major barrier to the ability of homeless and at-risk men, women, and youth to access resources such as housing, education, employment, and health care. Priority recommendations included (1)
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9 SUMMARY The literature review spans a 40-year time frame, from the early days when homelessness was first recognized as a significant issue for transit agencies to current approaches that include new, successful strategies. The review includes recent studies that approach the issues from the perspective of people who are homeless, including examples of an emerging field of study focused on social exclusion.
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