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Pages 24-32

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From page 24...
... 22 CHAPTER FOUR CASE EXAMPLES APPROACH Three topics were identified through analysis of the survey responses as being appropriate for in-depth review. For each topic, at least two highway transportation agencies were interviewed in order to give a broader perspective of how agencies were addressing the following topics: • Delivery methods: what methods of delivery impact are being utilized and why?
From page 25...
... 23 The information presented in this chapter is not intended to provide a comprehensive summary of the practices in any of the eight states that participated in the interviews. Rather, only the highlights of the discussions in each of the three areas are provided to focus on the findings and overall lessons learned.
From page 26...
... 24 • Allows the employees to complete the courses at their own speed and does not remove them from field operations for long periods; most supervisors allow work hours to be used to complete the courses when available; and • Ties promotional exams and training together; questions on the promotional exams have been formulated based on the course content. On-the-Job Training Iowa DOT relies heavily on the use of on-the-job training to deliver front-line maintenance training.
From page 27...
... 25 cross-training for construction and maintenance workers in an effort to make the most effective use of the existing staff. Cross-training is being used in conjunction with on-the-job training.
From page 28...
... 26 ing to reduce delivery costs. As a result of making the switch from classroom to web conference and web-based training, UDOT's operating costs to deliver TEP were almost halved.
From page 29...
... 27 other transportation groups, as well as pooled-fund activities sponsored by the Clear Roads research program and TC3. The Alaska Department of Transportation and Public Facilities (ADOTPF)
From page 30...
... 28 Previously, Clear Roads supported a pooled-fund effort to develop computer-based training for snowplow drivers, maintenance crews, and others. As part of a current research project, Clear Roads is creating 25 instructor-led training modules of varying lengths for state workforce crews on snowplow operations.
From page 31...
... 29 Missouri DOT (MODOT) implemented a program in 2012 called the Gear Up Program.
From page 32...
... 30 flags comments submitted by trainees and mentors indicating issues with the training and performance. This information is sent either to the mentor and supervisor, or to human resources, as applicable.

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