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Pages 37-126

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From page 37...
... 35 APPENDIX A Survey Results 1. The synthesis will include three to five case examples to illustrate different training program practices being used.
From page 38...
... 36 2. Select the state or province you represent, and [question]
From page 39...
... 37 4. What percentage of maintenance work is performed by contract?
From page 40...
... 38 5. Does your state or province require contract workers to be trained and certified beyond federal requirements?
From page 41...
... 39 6. Do you require documentation verifying that training and certification requirements have been met?
From page 42...
... 40 8. For which training categories do you have more stringent requirements for state and provincial maintenance workers?
From page 43...
... 41 9. Do you share training materials with other organizations?
From page 44...
... 42 10. Select the organizations with whom you share materials.
From page 45...
... 43 46% 37% 10% 7% Other State or Provincial Highway Organizations Local Technical Assistance Programs (LTAPs) Transportation Curriculum Coordination Council (TCCC)
From page 46...
... 44 11. Do you offer technical training to front-line maintenance workers?
From page 47...
... 45 12. For which of the following areas do you offer technical training to front-line maintenance workers?
From page 48...
... 46 0 5 10 15 20 25 30 35 40 45 Bridge Highway Safety & Reliability Pavement Roadway/ Roadside General Maintenance Skills Ag en ci es
From page 50...
... 48 0 5 10 15 20 25 30 Eq ui pm en t O pe ra ti on s Ca rp en tr y Co nc re te Cu tti ng o r P la ce m en t Er os io n Co nt ro l Pi le Dr iv in g W el di ng To rc h Cu tti ng Bo lte d Co nn ec ti on s Br id ge In sp ec ti on s (n ot N BI S)
From page 51...
... 49 14. Which of the following methods do you use to deliver bridge training?
From page 53...
... 51 0 5 10 15 20 25 30 35 40 Eq ui pm en t O pe ra ti on s Cu rb M ar ki ng s In ci de nt M an ag em en t Em er ge nc y Tr affi c G ua rd ra il, E nd Tr ea tm en ts , M ed ia n… Sn ow a nd Ic e Co nt ro l fo r O pe ra to rs De br is Re m ov al W or k Zo ne Sa fe ty Pe rs on al Pr ot ec ti ve Eq ui pm en t Fl ag ge r Se cu rin g an d Ha ul in g Ca rg o O th er Ag en ci es
From page 54...
... 52 16. Which of the following methods do you use to deliver highway safety and reliability training?
From page 56...
... 54 0 5 10 15 20 25 30 35 Eq ui pm en t O pe ra ti on s Bi tu m in ou s M at er ia ls -… Ba se a nd Su bb as e… As ph al t Pa ve m en t… Co nc re te Pa ve m en t… Sh ou ld er an d Di tc h… Pr es er va ti on Tr ea tm en t… So il St ab ili za ti on In sp ec ti on s Ro ad w ay Dr ai na ge … Pi pe In st al la ti on Ba sic Su rv ey in g Co nfi ne d Sp ac e Su bs ur fa ce Dr ai na ge O th er Ag en ci es
From page 57...
... 55 18. Which of the following methods do you use to deliver pavement training?
From page 59...
... 57 0 5 10 15 20 25 30 35 40 Eq ui pm en t O pe ra ti on s Ve ge ta ti on M an ag em en t He rb ic id e/ Pe st M an ag em en t Fe nc e In st al la ti on Pe sti ci de Ha nd lin g an d… Re ta in in g W al l Co ns tr uc ti on … Si gn a nd Pa ve m en t M ar ki ng … Re st A re a M an ag em en t Ac ti vi ti es St or m W at er M an ag em en t Ac ti vi ti es O th er Ag en ci es
From page 60...
... 58 20. Which of the following methods do you use to deliver roadway/roadside training?
From page 61...
... 59 0 5 10 15 20 25 30 35 Instructor-Led, Classroom Instructor-Led, Web or Video Conference Self-Paced, Web-Based, Paper-Based, Mobile App, Including Video On-the-Job Training Other Ag en ci es
From page 63...
... 61 0 5 10 15 20 25 30 35 Re nt al E qu ip m en t Su pe rv isi on Cu st om er S er vi ce Sc he du lin g an d Pl an ni ng St re et a nd Dr iv ew ay A cc es s M at h Su bd iv isi on R oa ds U ti lit y En cr oa ch m en ts Pu rc ha se O rd er Co nt ra ct Fl ee t M an ag em en t M ai nt en an ce M gm t Sy st em D at a En tr y M ai nt en an ce Q A Pr og ra m In sp ec ti on s Pl an R ea di ng Dr iv in g Sk ill s O th er Ag en ci es
From page 64...
... 62 22. Which of the following methods do you use to deliver general maintenance skills training?
From page 65...
... 63 0 5 10 15 20 25 30 35 40 In st ru ct or -L ed Cl as sr oo m In st ru ct or -L ed W eb o r V id eo Co nf er en ce Se lfPa ce d, W eb -B as ed , Pa pe rBa se d, M ob ile Ap p, In cl ud in g Vi de o O nth eJo b Tr ai ni ng O th er Ag en ci es 23. Which delivery method is predominant for the technical content areas?
From page 66...
... 64 Which delivery method is predominant for the technical content areas? (Continued)
From page 67...
... 65 Which delivery method is predominant for the technical content areas? (Continued)
From page 68...
... 66 Which delivery method is predominant for the technical content areas? (Continued)
From page 69...
... 67 Which delivery method is predominant for the technical content areas? (Continued)
From page 70...
... 68 Which delivery method is predominant for the technical content areas? (Continued)
From page 71...
... 69 24. Who facilitates training for each technical content area?
From page 72...
... 70 Who facilitates training for each technical content area? (Continued)
From page 73...
... 71 Who facilitates training for each technical content area? (Continued)
From page 74...
... 72 Who facilitates training for each technical content area? (Continued)
From page 75...
... 73 Who facilitates training for each technical content area? (Continued)
From page 76...
... 74 Who facilitates training for each technical content area? (Continued)
From page 77...
... 75 25. If you selected "other" as a facilitator option, please fill in the type of facilitator used.
From page 78...
... 76 27. Select the bridge topics for which training is required State Equipment Operations Carpentry Concrete Cutting or Placement Erosion Control Pile Driving Welding Torch Cutting Bolted Connections Bridge Inspections (not NBIS)
From page 79...
... 77 28. Is certification in bridges offered?
From page 80...
... 78 29. Select the bridge topics for which certification is offered.
From page 81...
... 79 30. Is highway safety and reliability training required?
From page 82...
... 80 31. Select the highway safety and reliability topics for which training is required.
From page 83...
... 81 32. Is certification in highway safety and reliability offered?
From page 84...
... 82 33. Select the highway safety and reliability topics for which certification is offered.
From page 85...
... 83 34. Is pavement training required?
From page 86...
... 84 35. Select the pavement topics for which training is required.
From page 87...
... 85 36. Is certification in pavements offered?
From page 88...
... 86 37. Select the pavement topics for which certification is offered.
From page 89...
... 87 38. Is roadway/roadside training required?
From page 90...
... 88 39. Select the roadway/roadside topics for which training is required.
From page 91...
... 89 40. Is certification in roadway/roadside offered?
From page 92...
... 90 41. Select the roadway/roadside topics for which certification is offered.
From page 93...
... 91 42. Is general maintenance skills training required?
From page 95...
... 93 0 5 10 15 20 25 Re nt al E qu ip m en t Su pe rv isi on Cu st om er S er vi ce Sc he du lin g an d Pl an ni ng M at h Su bd iv isi on R oa ds U ti lit y En cr oa ch m en ts Pu rc ha se O rd er Co nt ra ct Fl ee t M an ag em en t M M S Da ta E nt ry M Q A Pr og ra m In sp ec ti on s Pl an R ea di ng Dr iv in g Sk ill s O th er Ag en ci es
From page 96...
... 94 44. Is certification in general maintenance skills offered?
From page 97...
... 95 45. Select the general maintenance skills for which certification is offered.
From page 98...
... 96 Inducements to Take Training 46. Does your organization provide incentives to encourage maintenance workers to participate in training?
From page 99...
... 97 47. What incentives does your organization provide to encourage participation in training?
From page 100...
... 98 48. If your organization offers certification in a particular topic, please select the reason for offering certification.
From page 101...
... 99 0 5 10 15 20 25 Th e Tr ai ni ng T op ic (s )
From page 102...
... 100 49. Does your organization align its training program offerings with maintenance worker performance requirements?
From page 103...
... 101 50. Is worker participation in technical training a factor in evaluating performance?
From page 104...
... 102 52. Do supervisors regularly recommend training for maintenance workers to attend in order to improve performance and possibly advance?
From page 105...
... 103 53. Is the promotion of a front-line maintenance worker dependent on the completion of certain training requirements?
From page 106...
... 104 Frequency of Training Events and Tracking Participation 54. How often does the average maintenance worker participate in mandatory training?
From page 107...
... 105 0 5 10 15 20 25 At L ea st O nc e a Ye ar M or e Th an O nc e a Ye ar At L ea st O nc e Ev er y 2– 3 Ye ar s N ev er ; M y O rg an iza ti on Do es N ot H av e M an da to ry Tr ai ni ng R eq ui re m en ts .
From page 108...
... 106 55. How often does the average maintenance worker participate in nonmandatory training?
From page 109...
... 107 0 2 4 6 8 10 12 14 16 18 20 At L ea st O nc e a Ye ar M or e Th an O nc e a Ye ar At L ea st O nc e Ev er y 2– 3 Ye ar s Al m os t N ev er Do n' t K no w ; N o Fo rm al Pr oc es s f or R ep or ti ng Pa rti ci pa ti on In N on m an da to ry T ra in in g Ba ck to M ai nt D ep t.
From page 110...
... 108 56. How frequently are workers able to retake training to refresh knowledge and skills?
From page 111...
... 109 0 5 10 15 20 25 An y Ti m e At th e Su gg es ti on o f a Su pe rv iso r Ce rt ai n Tr ai ni ng M us t B e Re ta ke n Ev er y X N um be r of Y ea rs At th e N ex t S ch ed ul ed Tr ai ni ng N ev er Ag en ci es
From page 112...
... 110 Evaluating the Effects of Training on Worker Performance and the Organization 57. Does your organization measure the effectiveness of training on worker performance?
From page 113...
... 111 58. In order to determine whether training has impacted worker performance, my organization… Select all that apply.
From page 114...
... 112 59. Does your organization measure the impact of training on the organization?
From page 115...
... 113 60. In order to determine whether training has impacted the organization, my organization… Select all that apply.
From page 116...
... 114 61. Which of the following do you consider to be the most effective method of delivering training to maintenance workers?
From page 117...
... 115 0 5 10 15 20 25 30 In st ru ct or -L ed , C la ss ro om In st ru ct or -L ed , W eb o r V id eo Co nf er en ce Se lfPa ce d, W eb -B as ed , Pa pe rBa se d, M ob ile Ap pl ic ati on s, In cl ud in g Vi de o O nth eJo b Tr ai ni ng O th er Ag en ci es
From page 118...
... 116 Training Development 62. Do you develop training in-house?
From page 119...
... 117 63. How much of your training is developed in-house?
From page 120...
... 118 64. For which areas would you like to see training developed to address gaps?
From page 121...
... 119 0 5 10 15 20 25 30 Br id ge s Hi gh w ay S af et y an d Re lia bi lit y Pa ve m en ts Ro ad w ay /R oa ds id es G en er al M ai nt en an ce S ki lls O th er Ag en ci es 65. For which of the following bridge topics is additional training required?
From page 122...
... 120 66. For which of the following highway safety and reliability topics is additional training required?
From page 123...
... 121 67. For which of the following pavement topics is additional training required?
From page 124...
... 122 68. For which of the following roadway/roadside topics is additional training required?
From page 126...
... 124 0 2 4 6 8 10 12 14 Re nt al E qu ip m en t Su pe rv isi on Cu st om er S er vi ce Sc he du lin g an d Pl an ni ng St re et a nd Dr iv ew ay A cc es s M at h Su bd iv isi on R oa ds U ti lit y En cr oa ch m en ts Pu rc ha se o rd er Co nt ra ct Fl ee t M an ag em en t M M S Da ta E nt ry M Q A Pr og ra m In sp ec ti on s Pl an R ea di ng Dr iv in g Sk ill s O th er Ag en ci es

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