State DOTs Connecting Specialized Transportation Users and Rides Volume 1: Research Report (2016) / Chapter Skim
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1 Introduction Background Finding travel information can be daunting for specialized transportation customers. In response, a number of states, regions, and counties have implemented services and systems that help these customers and others identify -- and in some cases access -- transportation services and programs that match a specific trip they wish to take or their general travel needs.
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2Some of the more advanced linkages have connected with 211 or 511 systems, or on proprietary paratransit scheduling software systems, while other advanced linkages have been built from scratch. Other entities have opted to build around or link with paratransit scheduling software as the focus because of their capability to book trips.
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3 New Mexico, Pennsylvania, and Vermont. A few state DOTs used VTCLI grants to fund statewide linkages, while most focused their efforts on regional efforts (1)
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