State DOTs Connecting Specialized Transportation Users and Rides Volume 1: Research Report (2016) / Chapter Skim
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Pages 38-55
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B-1 A P P E N D I X B The following table presents the 118 Veterans Transportation and Community Living Initiative grants issued in 2011 and 2012. List of VTCLI Grant Recipients
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B-2 State Grant Recipient Recipient Type Lead Agency Lead Agency Type Allocation Year Project Description AK Municipality of Anchorage Municipal Municipality of Anchorage Municipal $120,000 2011 Creation of mobile smartphone applications to extend the reach of the existing one-call center. CA Los Angeles County Metropolitan Transportation Authority Public Transit Agency Los Angeles County Metropolitan Transportation Authority Public Transit Agency $2,000,000 2011 Technology upgrades to Southern California 511 system to improve the information accessibility of the area's transportation services.
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B-3 State Grant Recipient Recipient Type Lead Agency Lead Agency Type Allocation Year Project Description CO Colorado Department of Transportation State DOT Northwest Colorado Council of Governments COG $50,000 2012 The Northwest Colorado COG will collaborate with veterans, military, medical, and service organizations in Northwest Colorado to develop a One Call/One Click center that includes transportation resources for nearly 50,000 veterans and active-duty military personnel who live in the large, multicounty, rural area. CO Colorado Department of Transportation State DOT Denver Regional Access and Mobility Council Nonprofit $50,000 2012 The Denver Regional Mobility and Access Council will expand marketing and outreach activities to promote its One Call/One Click center, provide technical assistance to other VTCLI projects statewide, and enhance partnerships between veterans, military, medical, and service organizations statewide to improve access to transportation and health care services for more than 200,000 veterans who live in Colorado.
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B-4 State Grant Recipient Recipient Type Lead Agency Lead Agency Type Allocation Year Project Description FL Pinellas County Metropolitan Planning Organization MPO Pinellas County Metropolitan Planning Organization MPO $1,098,339 2011 Create a one-stop center with online tool, toll-free phone number, interactive voicemail system, and mobile applications for real-time information. FL Central Florida Regional Transportation Authority (LYNX)
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B-5 State Grant Recipient Recipient Type Lead Agency Lead Agency Type Allocation Year Project Description FL City of Tallahassee Municipal City of Tallahassee Municipal $50,000 2012 The City of Tallahassee and StarMetro will conduct outreach and promotion of the Capital Region One Call/One Click center to provide veterans, their families and the agencies that support them with improved access to information about transportation services in and around the Capital Region to popular destinations such as employment, education, and health care facilities like the Tallahassee VA Outpatient Clinic. FL Pinellas County MPO Tampa Bay Public $50,000 2012 The Tampa Bay Area Regional Transportation Metropolitan Planning Organization Area Regional Transportation Authority Transit Agency Authority will expand its existing role as a transportation resource by creating a One Call/One Click transportation information center that will serve as a single point of contact for consumers to learn about available transportation resources in the seven-county Tampa Bay region.
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B-6 State Grant Recipient Recipient Type Lead Agency Lead Agency Type Allocation Year Project Description GU Guam Regional Transit Authority Public Transit Agency Guam Regional Transit Authority Public Transit Agency $1,305,000 2011 Create a One Call/One Click transportation center for military, veterans and community transportation providers in multidiscipline disabilities center. HI County of Maui Department of Transportation County County of Maui Department of Transportation County $233,129 2011 Create one-call center integrated with Aging & Disability Resource Center; allow multiple providers to streamline eligibility, application, and scheduling.
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B-7 State Grant Recipient Recipient Type Lead Agency Lead Agency Type Allocation Year Project Description to provide nearly 40,000 veterans and their families living in northwest Illinois with a single, coordinated source of information for accessing transportation options in a sixcounty area. IN Central Indiana Regional Transportation Authority Public Transit Agency Central Indiana Regional Transportation Authority Public Transit Agency $40,000 2011 Combine existing database with regional commuter hotline, and website.
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B-8 State Grant Recipient Recipient Type Lead Agency Lead Agency Type Allocation Year Project Description MA Montachusett Public Montachusett Public $2,000,000 2011 Expand one-call center to include veterans' Regional Transit Authority (MART) Transit Agency Regional Transit Authority (MART)
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B-9 State Grant Recipient Recipient Type Lead Agency Lead Agency Type Allocation Year Project Description MI City of Livonia Municipal City of Livonia Municipal $238,594 2012 The City of Livonia will expand the Livonia Community Transit call center into a full service One Call/One Click transportation information center to provide veterans, military families, and other members of the community with simplified access to transportation mobility options in the Detroit Metro area. MI Suburban Mobility Authority for Regional Transportation Public Transit Agency Suburban Mobility Authority for Regional Transportation Public Transit Agency $220,000 2012 The Suburban Mobility Authority for Regional Transportation and the Area Agency on Aging will expand a One Call/One Click mobility management service called myride2 that will provide veterans in the Detroit Metro area with improved access to transportation resources via a multilingual toll-free phone line and interactive website.
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B-10 State Grant Recipient Recipient Type Lead Agency Lead Agency Type Allocation Year Project Description MT Great Falls Transit Public Transit Agency Montana Transit Association Other $380,500 2012 The Montana Transit Association will develop a web-based program to allow transportation agencies and human service organizations across the state to share ride schedules, coordinate services, and make it easier for the more than 110,000 veterans who live in Montana to access information that will help them get to employment, medical appointments and other destinations. NC Wake County County Wake County County $601,661 2011 Upgrade one-call center system to offer 24hour availability and create a one-click website that will allow individuals and agencies to schedule trips online.
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B-11 State Grant Recipient Recipient Type Lead Agency Lead Agency Type Allocation Year Project Description NE OmahaCouncil Bluffs Metropolitan Area Planning Agency MPO OmahaCouncil Bluffs Metropolitan Area Planning Agency MPO $933,750 2011 Expand and upgrade the existing computeraided scheduling and dispatching system to a region-wide system, adding automated customer phone scheduling. NE Transit Authority of the City of Omaha Public Transit Agency Transit Authority of the City of Omaha Public Transit Agency $2,000,000 2012 Metro will upgrade fare equipment technology for its paratransit service and other transit providers in the Omaha region to better coordinate reservations, fare payment, identification of customers and other information that will be incorporated into the Midlands One-Call Transportation Center that is being developed by the Omaha-Council Bluffs Metropolitan Area Planning Agency.
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B-12 State Grant Recipient Recipient Type Lead Agency Lead Agency Type Allocation Year Project Description NM Mid-Region Council of Governments COG Mid-Region Council of Governments COG $332,500 2012 The Mid-Region Council of Governments will implement the first phase of a comprehensive One Call/One Click center, including the development and implementation of a oneclick website, to provide the more than 78,000 veterans who live in the greater Albuquerque region with improved access and integrated referrals to participating transportation providers. NV Regional Transportation Commission of Southern Nevada Public Transit Agency Regional Transportation Commission of Southern Nevada Public Transit Agency $1,016,864 2011 Establish a communication network between current human service transportation providers.
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B-13 State Grant Recipient Recipient Type Lead Agency Lead Agency Type Allocation Year Project Description OH Portage Area Regional Transportation Authority Public Transit Agency Portage Area Regional Transportation Authority Public Transit Agency $274,400 2012 The Portage Area Regional Transportation Authority will develop a One Call/One Click center called NEORide to give area veterans and other residents in northeastern Ohio an all-in-one trip planning tool that incorporates multiple transportation service providers in Portage and Geauga counties, which are home to more than 20,000 veterans and active-duty military personnel. OH Stark Area Regional Transit Authority Public Transit Agency Stark Area Regional Transit Authority Public Transit Agency $50,000 2012 The Stark Area Regional Transit Authority will conduct marketing and outreach efforts to promote its One Call/One Click center, which will coordinate information and trip planning for Proline paratransit service and two private transportation providers, making it easier for the more than 30,000 veterans who live in Stark County to schedule trips to employment, medical, and other services.
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B-14 State Grant Recipient Recipient Type Lead Agency Lead Agency Type Allocation Year Project Description OR Tri-County Metropolitan Transportation District of Oregon Public Transit Agency Tri-County Metropolitan Transportation District of Oregon Public Transit Agency $330,728 2011 Expand one-call center to connect additional transportation resources. Update IT infrastructure to enable coordination with VA transportation.
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B-15 State Grant Recipient Recipient Type Lead Agency Lead Agency Type Allocation Year Project Description SD South Dakota Department of Transportation State DOT River Cities Public Transit Nonprofit $319,200 2011 River Cities Public Transit will upgrade the scheduling and dispatching system, add mobile data terminals to vehicles, as well as create online ride scheduling. SD South Dakota Department of Transportation State DOT Prairie Hills Transit Nonprofit $183,680 2011 Prairie Hills Transit will create an interactive web page and database for scheduling trips located in existing regional call center.
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B-16 State Grant Recipient Recipient Type Lead Agency Lead Agency Type Allocation Year Project Description as automated vehicle locators and GPS technologies will be utilized in the call center to improve accessibility and contribute to broader traveler mobility. TX City of El Paso Sun Metro Public Transit Agency City of El Paso Sun Metro Public Transit Agency $31,000 2012 The City of El Paso and Sun Metro will design and develop a solid marketing and public outreach program that will help inform the citizens, in particular, the veteran community, of a service that will contribute toward the veteran community's transportation needs throughout the El Paso region.
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B-17 State Grant Recipient Recipient Type Lead Agency Lead Agency Type Allocation Year Project Description WA Washington State Department of Transportation State DOT Hopelink Nonprofit $168,000 2011 Hopelink will build a mobile smartphone application and a one-click website that will connect veterans to community transportation providers. WA Washington State Department of Transportation State DOT Human Service Council Nonprofit $130,315 2011 Human Service Council will implement a One Call/One Click center to improve compatibility of transportation programs in the region.
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B-18 State Grant Recipient Recipient Type Lead Agency Lead Agency Type Allocation Year Project Description WI Aging & Disability Resource Center of Eau Claire County (ADRC) County Aging & Disability Resource Center of Eau Claire County County $292,812 2011 Create two call centers in Western Wisconsin, integrated with ADRC, with a particular focus on the mobility needs of veterans in the area.
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