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Pages 23-24

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From page 23...
... 21 CHAPTER SIX CONCLUSIONS AND FUTURE RESEARCH sibility for security and launched the centralized program because of the concomitant high number and value of legal claims agencywide. Philadelphia's surveillance technology is paying for itself, as it has decreased claims payouts by tens of millions.
From page 24...
... 22 of the buses. At MBTA in Boston, cameras were installed under the guidance of the security department and monitoring of bus vitals technology was added later.

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