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From page 27...
... 25 APPENDIX A Survey Responses TCRP Project J-7 Synthesis Topic SA-36 Survey Questions with personal information are deleted from this text.
From page 28...
... 26 8. Does your agency currently use or plan to use electronic surveillance on buses?
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... 27 9. When did your agency start using electronic surveillance on buses?
From page 30...
... 28 Value Percent 25%–50% 6.3% 50%–75% 9.4% 75%–99% 28.1% 100% 56.3% Total 32 11. Number of buses?
From page 31...
... 29 11. Number of buses?
From page 32...
... 30 13. If yes, which types of buses?
From page 33...
... 31 16. Agency benefits for using electronic surveillance?
From page 34...
... 32 Value Percent Criminal activity 45.2% Traffic congestion 9.7% High accident frequency 22.6% Other 54.8% Total 31 19. Is there a plan to equip all buses with cameras over time?
From page 35...
... 33 21. Are there signs visible to the customers on the buses stating there is electronic surveillance equipment on the bus?
From page 36...
... 34 23. On the 1-door bus (i.e., coach or over-the-road bus)
From page 37...
... 35 24. On the 2-door bus, how many interior cameras?
From page 38...
... 36 25. On the 1-door bus (i.e., coach or over-the-road bus)
From page 39...
... 37 28. On the 2-door bus, please describe other interior views.
From page 40...
... 38 Statistics Sum 36.0 Average 5.1 StdDev 1.4 Max 6.0 Responses "Other" Left blank 10 11 7 8 9 N/A N/A N/A No 3-door buses N/A N/A No 3-door buses 30. On the 3-door bus, what are the interior camera views?
From page 41...
... 39 31. If other interior views on the 3-door bus, please describe.
From page 42...
... 40 Responses "Other" Left blank N/A N/A None N/A No 1-door buses No one-door coaches None 33. On 1-door buses, where are the exterior cameras located?
From page 43...
... 41 34. On 2-door buses, how many exterior cameras?
From page 44...
... 42 35. On 2-door buses, where are the exterior cameras located?
From page 45...
... 43 Value Percent 1 8.0% 2 12.0% 4 12.0% 5 4.0% 6 4.0% Other 60.0% Total 25 Statistics Sum 31.0 Average 3.1 StdDev 1.6 Max 6.0 Responses "Other" Left blank N/A N/A No 3-door buses None Operator front and passenger rear N/A 37. On 3-door buses, where are the exterior cameras located?
From page 46...
... 44 Responses "Other" Left blank Front located inside N/A N/A None Operator front and passenger rear Rear end of each side of bus N/A No 3-door buses 38. Is there surveillance of the bus operator while he/she is driving the bus?
From page 47...
... 45 40. What is your agency's policy allowing/disallowing electronic surveillance of bus operators?
From page 48...
... 46 42. If your agency has an electronic surveillance policy for buses, what is it?
From page 49...
... 47 Value Percent Yes 9.4% No 90.6% Total 32 45. If driver has access to camera views while operating the bus, where can he/she see?
From page 50...
... 48 46. If driver has access to camera views while operating the bus, where can he/she see?
From page 51...
... 49 47. What type of equipment do you have or plan to have on your buses?
From page 52...
... 50 48. Do your new bus purchases include electronic surveillance equipment?
From page 53...
... 51 50. How are images stored?
From page 54...
... 52 52. How long are images stored ON the bus?
From page 55...
... 53 53. Are the images: Encrypted Protected Read only Other Value Percent Encrypted 53.1% Protected 40.6% Read only 25.0% Other 12.5% Total 32 54.
From page 56...
... 54 Statistics Sum 27.0 Average 6.8 StdDev 10.0 Max 24.0 Responses "Other" Left blank 3 years 3 years or indefinitely for felony As needed depending on the incident As needed Depends on whether there is a case pending Incidents are retained through settlement. Indefinitely if related to an accident or incident N/A Ten years Two years Varies Legal requirements vary Until no longer needed 55.
From page 57...
... 55 56. Who maintains equipment on the bus?
From page 58...
... 56 58. If so, how often?
From page 59...
... 57 Value Percent Bus department management 61.3% Bus maintainers 6.5% Transit agency management 41.9% Transit agency security 61.3% Legal department 12.9% Other 29.0% Total 31 Responses "Other" Left blank Internal police department Safety department Security Transit police only Transit police force Video security administrator Chain of custody is the issue. Claims department 60.
From page 60...
... 58 61. What department is responsible for the chain of custody?
From page 61...
... 59 63. If yes, by whom?
From page 62...
... 60 Value Percent Operator report 100.0% Customer report 96.8% Criminal incident 96.8% Accident 96.8% Periodic audit 25.8% Other 16.1% Total 31 65. If equipment was part of bus purchase, approximately how much did it cost per bus type to implement system?
From page 63...
... 61 65. If equipment was part of bus purchase, approximately how much did it cost per bus type to implement system?
From page 64...
... 62 66. If equipment was retrofitted, approximately how much did it cost per bus type to implement system?
From page 65...
... 63 66. If equipment was retrofitted, approximately how much did it cost per bus type to implement system?
From page 66...
... 64 68. If so, what financial benefits?
From page 67...
... 65 70. Are union representatives active in developing surveillance policy?
From page 68...
... 66 71. What was your greatest challenge?
From page 69...
... 67 72. How did you overcome it?
From page 70...
... 68 73. Lessons learned?
From page 71...
... 69 74. Recommendations/Comments?

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