Emergency Communications Planning for Airports (2016) / Chapter Skim
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Pages 8-11
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8 chapter two COMMUNICATION AND INFORMATION AT AIRPORTS When an airport emergency occurs, airport staff must communicate both internally and externally, usually beginning well before a senior manager or designated public information office (PIO) can arrive on scene.
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9 Managing noise is essential in emergency communications. One example of efforts to manage noise is the NIMS requirements to use plain language, to avoid speculation, and to use a single trained spokesperson; another is the algorithms used by data-mining programs to filter out extraneous or erroneous data in social media.
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10 ICS is the predominant model for organizing for emergency response and recovery activities. Unless otherwise noted, ICS is presumed to be used by all airports for emergency management and emergency communications.
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11 • A stand-alone ECP that is incorporated into the AEP by reference, allowing continual updating without the FAA approval process. For example, the Metropolitan Washington Airports Authority, which operates Ronald Reagan National Airport and Dulles International Airport, have stand-alone ECPs that are referenced in each airport's AEP.
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