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Pages 45-50

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From page 45...
... 46 A key element of an SRA involving an SRM panel is the facilitation of the brainstorming session. The main objective of the facilitation process is to manage the SRA session to help the panel effectively perform the SRM process on a safety issue.
From page 46...
... 47 The Note Taker A note taker is also an important element in the SRA session, as pointed out by many survey respondents. The person filling this role will take all notes required to document the SRA.
From page 47...
... 48 • It is important to study the safety issue and be prepared with preliminary material (e.g., brainstorming structure, checklists, probing questions)
From page 48...
... 49 COMMON FACILITATION ISSUES Difficult People and Situations • Group Think -- when members of a group fail to speak up when they do not agree with a decision made by the group or the group leader. In most situations group think leads to incomplete analysis and possibly erroneous decisions.
From page 49...
... 50 Common Concerns • Panelists are unclear about the meeting's goals or have their own goals. • Panelists are unclear about the process that will be followed and the expectations of the group.
From page 50...
... 51 • Panelists adopt win-or-lose attitudes or avoid conflict management. • The panel relies on one leader.

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