The National Academies Press

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From page 58... ... 56 APPENDIX B Summary of Survey Responses Survey Question 4 -- What is the title of the survey respondent? TABLE B1 Titles of Respondents Large Hub • Public Information Officer • Director of Operations • Airport Operations Manager -- Emergency Management • Vice President (VP) Read the entire page →
From page 59... ... 57 Survey Question 7 -- What is the type of ownership of your airport? TABLE B2 Airport Ownership NPIAS Category City Department County Department Joint City-County State Airport Authority Port Authority Private Corporation/ Privatized/ Concessioned Management Contract Other Large Hub Count 5 4 1 1(a) Read the entire page →
From page 60... ... 58 Su rv ey Q ue st io n 9 -- If y ou h av e a bu si ne ss c on ti nu it y pl an ( B C P ) Read the entire page →
From page 61... ... 59 Survey Question 10 -- Who is responsible for continuity planning at your airport? TABLE B5 Person/Group Responsible for Development and/or Updating of the BCP/COOP Large Hub • Airport Manager/Executive Director • Director of Operations • ARFF Chief • Risk Manager • Director of Finance • Director of IT • Internal Audit • Compliance Office • Property Manager • Steering Committee • Project Manager • Human Resources • Airport Emergency Manager • Director of Public Safety • Director of Corporate Information and • Governance • Emergency Manager & HR Manager • Chief of Operations • Maintenance & Emergency Preparedness • Department Managers Reliever • Airport Manager/ • Executive Director • Director of Operations Risk Manager • Director of Finance • Director of IT • Compliance Office • Emergency Management • Emergency Management • Superintendent of Larger • Airport • Property Manager • Project Manager • Airport does not have BCP or COOP • Airport Superintendent of • Operations III Medium Hub • Airport Manager/Executive Director • Director of Operations • ARFF Chief • Steering Committee • Risk Manager • Director of IT • Steering Committee • Emergency Management • Emergency Manager • Airport does not have BCP or COOP • Security Manager General Aviation • Airport Manager/ • Executive Director • Director of Operations • Risk Manager • Compliance Office • Steering Committee • ARFF Chief • Property Manager Small Hub • Airport Manager/Executive Director • Director of Operations • ARFF Chief • Director of Finance • Director of IT • Senior Programs Manager Commercial Service • Airport Manager/ • Executive Director • City • Airport does not have BCP or COOP Read the entire page →
From page 62... ... 60 T A B L E B 6 P er so n R es po ns ib le f or th e B C P /C O O P N P IA S C at eg or y A ir po rt M an ag er / E xe cu ti ve D ir ec to r D ir ec to r of O pe ra ti on s A R F F C hi ef R is k M an ag er D ir ec to r of Fi na nc e D ir ec to r of I T In te rn al A ud it C om pl ia nc e O ffi ce P ro pe rt y M an ag er S te er in g C om m it te e P ro je ct M an ag er O th er L ar ge H ub C ou nt 2 1 1 1 2 1 1 1 5( d) Read the entire page →
From page 63... ... 61 Survey Question 11 -- What types of events has your airport experienced in the last five years which have caused a disruption in normal operations? And how often have these events occurred? Read the entire page →
From page 64... ... 62 TABLE B9 Natural Disaster NPIAS Category Never Once Twice Three times Four times Five times More than five times Large Hub Count 5 1 3 1 Percent 50 10 30 10 Medium Hub Count 5 1 1 Percent 71 14 14 Small Hub Count 2 2 1 Percent 40 40 20 Non-Hub Primary Count 9 2 Percent 82 18 Commercial Service Count 2 Percent 100 Reliever Count 10 2 1 Percent 77 15 8 General Aviation Count 5 1 Percent 83 17 All Types Count 38 9 5 1 1 Percent 70 17 9 2 2 Source: Survey results. TABLE B10 Major Snow Event NPIAS Category Never Once Twice Three times Four times Five times More than five times Large Hub Count 2 1 2 1 2 2 Percent 20 10 20 10 20 20 Medium Hub Count 3 2 2 Percent 43 29 29 Small Hub Count 1 2 2 Percent 20 40 40 Non-Hub Primary Count 2 1 2 2 4 Percent 18 9 18 18 36 Commercial Service Count 1 1 Percent 50 50 Reliever Count 6 2 2 3 Percent 46 15 15 23 General Aviation Count 3 1 2 Percent 50 17 33 All Types Count 16 6 8 2 2 4 16 Percent 30 11 15 4 4 7 30 Source: Survey results. Read the entire page →
From page 65... ... 63 TABLE B11 Significant Growth in Aviation Activity NPIAS Category Never Once Twice Three times Four times Five times More than five times Large Hub Count 9 1 Percent 90 10 Medium Hub Count 6 1 Percent 86 14 Small Hub Count 3 1 1 Percent 60 20 20 Non-Hub Primary Count 6 1 1 3 Percent 55 9 9 27 Commercial Service Count 1 1 Percent 50 50 Reliever Count 9 2 1 1 Percent 69 15 8 8 General Aviation Count 5 1 Percent 83 17 All Types Count 39 3 5 2 5 Percent 72 6 9 4 9 Source: Survey results. TABLE B12 Event Causing Activation of Airport Emergency Plan NPIAS Category Never Once Twice Three times Four times Five times More than five times Large Hub Count 5 2 1 2 Percent 50 20 10 20 Medium Hub Count 2 1 2 1 1 Percent 29 14 29 14 14 Small Hub Count 2 3 Percent 40 60 Non-Hub Primary Count 6 2 2 1 Percent 55 18 18 9 Commercial Service Count 1 1 Percent 50 50 Reliever Count 6 2 1 1 1 2 Percent 46 15 8 8 8 15 General Aviation Count 5 1 Percent 83 17 All Types Count 27 11 3 6 2 5 Percent 50 20 6 11 4 9 Source: Survey results. Read the entire page →
From page 66... ... 64 TABLE B13 Security Threat NPIAS Category Never Once Twice Three times Four times Five times More than five times Large Hub Count 2 1 2 1 1 3 Percent 20 10 20 10 10 30 Medium Hub Count 4 1 2 Percent 57 14 29 Small Hub Count 2 1 2 Percent 40 20 40 Non-Hub Primary Count 4 7 Percent 36 64 Commercial Service Count 2 Percent 100 Reliever Count 10 2 1 Percent 71 15 8 General Aviation Count 6 Percent 100 All Types Count 26 15 3 3 1 1 5 Percent 48 28 6 6 2 2 9 Source: Survey results. TABLE B14 Regulatory Reasons NPIAS Category Never Once Twice Three times Four times Five times More than five times Large Hub Count 6 3 1 Percent 60 30 10 Medium Hub Count 5 1 1 Percent 71 14 14 Small Hub Count 4 1 Percent 80 20 Non-Hub Primary Count 9 2 Percent 82 18 Commercial Service Count 1 1 Percent 50 50 Reliever Count 12 1 Percent 92 8 General Aviation Count 6 Percent 100 All Types Count 43 7 3 1 Percent 80 13 6 2 Source: Survey results. Read the entire page →
From page 67... ... 65 TABLE B15 Capital Improvement Project Funding Disruptions NPIAS Category Never Once Twice Three times Four times Five times More than five times Large Hub Count 9 1 Percent 90 10 Medium Hub Count 6 1 Percent 86 16 Small Hub Count 2 2 1 Percent 40 40 20 Non-Hub Primary Count 6 5 Percent 55 45 Commercial Service Count 1 1 Percent 50 50 Reliever Count 7 1 1 1 3 Percent 54 8 8 8 23 General Aviation Count 3 2 1 Percent 50 33 17 All Types Count 34 11 2 2 1 4 Percent 63 20 4 4 2 7 Source: Survey results. Survey Question 12 -- What types of disruptions causing significant delays to return to normal airport operations have your airport encountered in last 5 years? Read the entire page →
From page 68... ... 66 TABLE B17 Personnel Issues (Turnover, Key Staff Departure, Worker Strike) NPIAS Category Never Once Twice Three times Four times Five times More than five times Large Hub Count 7 1 2 Percent 70 10 20 Medium Hub Count 6 1 Percent 86 14 Small Hub Count 4 1 Percent 80 20 Non-Hub Primary Count 8 2 1 Percent 73 18 9 Commercial Service Count 2 Percent 100 Reliever Count 12 1 Percent 92 8 General Aviation Count 4 2 Percent 67 33 All Types Count 43 6 1 3 1 Percent 80 11 2 6 2 Source: Survey results. Read the entire page →
From page 69... ... 67 TABLE B19 Critical Data Loss NPIAS Category Never Once Twice Three times Four times Five times More than five times Large Hub Count 7 1 1 1 Percent 70 10 10 10 Medium Hub Count 7 Percent 100 Small Hub Count 3 2 Percent 60 40 Non-Hub Primary Count 11 Percent 100 Commercial Service Count 1 1 Percent 50 50 Reliever Count 13 Percent 100 General Aviation Count 6 Percent 100 All Types Count 48 3 1 1 1 Percent 89 6 2 2 2 Source: Survey results. TABLE B20 Construction Disruption NPIAS Category Never Once Twice Three times Four times Five times More than five times Large Hub Count 6 3 1 Percent 60 30 10 Medium Hub Count 4 1 1 1 Percent 57 14 14 14 Small Hub Count 1 3 1 Percent 20 60 20 Non-Hub Primary Count 6 1 3 1 Percent 55 9 27 9 Commercial Service Count 2 Percent 100 Reliever Count 4 3 1 4 1 Percent 31 23 8 31 8 General Aviation Count 1 2 1 1 1 Percent 17 33 17 17 17 All Types Count 24 9 7 9 1 4 Percent 44 17 13 17 2 7 Source: Survey results. Read the entire page →
From page 70... ... 68 TABLE B21 Critical Equipment Outage or Breakdown NPIAS Category Never Once Twice Three times Four times Five times More than five times Large Hub Count 3 2 1 2 2 Percent 30 20 10 20 20 Medium Hub Count 5 2 Percent 71 29 Small Hub Count 3 1 1 Percent 60 20 20 Non-Hub Primary Count 7 2 2 Percent 64 18 18 Commercial Service Count 2 Percent 100 Reliever Count 13 Percent 100 General Aviation Count 3 1 1 1 Percent 50 17 17 17 All Types Count 36 5 5 2 1 5 Percent 67 9 9 4 2 19 Source: Survey results. TABLE B22 Temporary Flight Restriction (TFR) Read the entire page →
From page 71... ... 69 TABLE B23 Tenant Issue NPIAS Category Never Once Twice Three times Four times Five times More than five times Large Hub Count 5 2 1 2 Percent 50 20 10 20 Medium Hub Count 6 1 Percent 86 14 Small Hub Count 5 Percent 100 Non-Hub Primary Count 10 1 Percent 91 9 Commercial Service Count 2 Percent 100 Reliever Count 12 1 Percent 92 8 General Aviation Count 6 Percent 100 All Types Count 46 2 1 5 Percent 85 4 2 9 Source: Survey results. TABLE B24 Airfield System or Navigational Aid Failure NPIAS Category Never Once Twice Three times Four times Five times More than five times Large Hub Count 4 4 2 Percent 40 40 20 Medium Hub Count 5 1 1 Percent 71 14 14 Small Hub Count 3 2 Percent 60 40 Non-Hub Primary Count 3 3 2 3 Percent 27 27 18 27 Commercial Service Count 1 1 Percent 50 50 Reliever Count 9 1 2 1 Percent 69 8 15 8 General Aviation Count 3 1 1 1 Percent 50 17 17 17 All Types Count 28 12 7 1 6 Percent 52 22 13 2 11 Source: Survey results. Read the entire page →
From page 72... ... 70 TABLE B25 Disruption of Supply Line (Supplier Strike) NPIAS Category Never Once Twice Three times Four times Five times More than five times Large Hub Count 10 Percent 100 Medium Hub Count 6 1 Percent 86 14 Small Hub Count 5 Percent 100 Non-Hub Primary Count 11 Percent 100 Commercial Service Count 2 Percent 100 Reliever Count 13 Percent 100 General Aviation Count 6 Percent 100 All Types Count 53 1 Percent 98 2 Source: Survey results. Read the entire page →
From page 73... ... 71 Survey Question 13 -- Does your airport have a written or documented process for continuity of operations planning or business continuity planning? TABLE B27 Written or Documented BCP/COOP NPIAS Category Yes No Don't know Large Hub Count 9 1 Percent 90 10 Medium Hub Count 5 2 Percent 71 29 Small Hub Count 4 1 Percent 80 20 Non-Hub Primary Count 1 10 Percent 9 91 Commercial Service Count 2 Percent 100 Reliever Count 7 6 Percent 54 46 General Aviation Count 1 5 Percent 17 83 All Types Count 27 27 Percent 50 50 Source: Survey results. Read the entire page →
From page 74... ... 72 Survey Question 15 -- Has your airport implemented any unique or special practices, not part of a written plan, that have been effective in returning the airport to normal operations after a disruption? TABLE B29 Unwritten Practices Large Hub Medium Hub • Yes. Read the entire page →
From page 75... ... 73 Survey Question 17 -- Why are you not satisfied with your COOP/BCP? TABLE B31 Why Not Satisfied with Plan Large Hub • We have both BCP and COOP and want to migrate them into one document. Read the entire page →
From page 76... ... 74 Survey Question 19 -- Do any tenants at your airport have BCPs that are coordinated with the airport? TABLE B33 Coordination with Tenant Plans NPIAS Category Yes, tenant plan is coordinated with airport plan Yes, tenant has plan that is not coordinated with the existing airport plan Yes, tenant has a plan but there is no existing airport plan No Don't know Large Hub Count 4 2 3 1 Percent 40 20 30 10 Medium Hub Count 1 1 1 4 Percent 14 14 14 57 Small Hub Count 1 1 1 2 Percent 20 20 20 40 Non-Hub Primary Count 1 5 5 Percent 9 45 45 Commercial Service Count 2 Percent 100 Reliever Count 8 5 Percent 62 38 General Aviation Count 1 3 2 Percent 17 50 33 All Types Count 7 5 23 19 Percent 13 9 43 35 Source: Survey results. Read the entire page →
From page 77... ... 75 Su rv ey Q ue st io n 21 -- W ha t en ti ti es a nd /o r re so u rc es h av e he lp ed a dd re ss o p er at io na l r ec ov er y af te r d is ru pt io n s at y ou r ai rp or t? Read the entire page →
From page 78... ... 76 Su rv ey Q ue st io n 22 -- W ha t is /a re t he t yp e( s) Read the entire page →
From page 79... ... 77 Survey Question 23 -- What is the perceived or incurred cost of business continuity planning or continuity of operations planning, including cost of acquiring and implementing tools for planning? TABLE B37 Cost of Maintaining Business Continuity Planning or Continuity of Operations Planning NPIAS Category Airport does not have BCP or COOP Less than $10,000 annually $10,001 to $30,000 annually $30,001 to $60,000 annually Over $60,000 annually Large Hub Count 6 1 1 2 Percent 60 10 10 20 Medium Hub Count 2 5 Percent 29 71 Small Hub Count 1 3 1 Percent 20 60 20 Non-Hub Primary Count 9 1 1 Percent 82 9 9 Commercial Service Count 2 Percent 100 Reliever Count 6 7 Percent 46 54 General Aviation Count 4 2 Percent 67 23 All Types Count 24 24 2 2 2 Percent 44 44 4 4 4 Source: Survey results. Read the entire page →
From page 80... ... 78 Survey Question 25 -- Who is involved in any updates to tools for the BCP or COOP? TABLE B39 Person(s) Read the entire page →
From page 81... ... 79 Survey Question 26 -- What aspects of continuity planning does your airport control on its own? TABLE B40 Within Airport's Control Large Hub • All aspects of BCP and COOP as it relates to airport operator. Read the entire page →
From page 82... ... 80 Survey Question 27 -- What aspects of continuity planning are not within the control of your airport? How are these addressed? Read the entire page →
From page 83... ... 81 Survey Question 28 -- How do airport continuity plans and programs interface with other plans, if at all? TABLE B42 Interfacing Plans and Programs NPIAS Category Airport does not have BCP/ COOP Airport has selfsufficient BCP/ COOP Made part of overall community plan Coordinated with tenant and stakeholder BCPs Includes potential activation of mutual-aid agreements Includes potential activation of airport to airport mutual-aid program programs (e.g., SEADOG or WESTDOG) Read the entire page →
From page 84... ... 82 Survey Question 29 -- What BCP or COOP tool(s) has/have the airport licensed, installed, or implemented? Read the entire page →
From page 85... ... 83 Survey Question 31 -- What would you suggest to other airports, particularly small airports, as critical elements to successful continuity plan development and implementation? TABLE B44 Advice to Smaller Airports Large Hub 1. Read the entire page →

From page 58...

... 56 APPENDIX B Summary of Survey Responses Survey Question 4 -- What is the title of the survey respondent? TABLE B1 Titles of Respondents Large Hub • Public Information Officer • Director of Operations • Airport Operations Manager -- Emergency Management • Vice President (VP)