Health Insurance and Insights from Health Literacy Helping Consumers Understand: Proceedings of a Workshop—in Brief (2016) / Chapter Skim
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Health Insurance and Insights from Health Literacy: Helping Consumers Understand: Proceedings of a Workshopin Brief
Health Insurance and Insights from Health Literacy: Helping Consumers Understand: Proceedings of a Workshopin Brief
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Since 2010, the year the Patient Protection and Affordable Care Act (ACA) became law, the roundtable has convened two workshops related to this topic as well as commissioned two papers, and several members have prepared individually written perspectives.1 The roundtable's attention to the topic of health insurance is appropriate because health reform has created major changes in the health care system in this country, said Rosof.
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Benjamin led a statewide effort that served diverse communities that ranged from rural farming communities to urban immigrant communities. Flint led an outreach campaign within the African American community in Los Angeles that centered on the local beauty industry and faith-based institutions.
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She also said that because research has shown that people tend to make health insurance decisions on the basis of premiums alone, showing the estimated total cost of the plan could help people make decisions that are better suited to their needs. Hibbard said that the continuum of solutions ranges from placing the burden entirely on the individual by supplying information without any interpretation to placing the burden entirely on the information provider by offering a default choice or a navigator to walk people through the decision-making process (see Figure 1)
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In addition, said Hemlin, young people are less likely to know how to use their health insurance to access health care. To address this, Hemlin's organization developed an interactive game and a mobile app that offers step-by-step help in finding a doctor, accessing reproductive services, and completing other relevant tasks.
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The panelists were Cara James of the Centers for Medicare & Medicaid Services (CMS) , Laura Morris of the Office of the Healthcare Advocate for the State of Connecticut, Kim Parson from Humana, and Mila Kofman from the DC Health Benefit Exchange Authority.
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; the American Dental Association; Bristol-Myers Squibb; East Bay Community Foundation (Kaiser Permanente) ; Eli Lilly and Company; Health Literacy Missouri; Health Literacy Partners; Health Resources and Services Administration (HHSH25034011T)
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