Use of Taxis in Public Transportation for People with Disabilities and Older Adults (2016) / Chapter Skim
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USE OF TAXIS IN PUBLIC TRANSPORTATION FOR PEOPLE WITH DISABILITIES AND OLDER ADULTS Taxis have provided trips for people with disabilities and older adults for many years -- before the ADA, before the federal government provided grant funds for dial-a-ride services, and before public subsidies went to human service agencies to buy vans to transport clients. Older adults and people with disabilities -- those able to ride in a sedan -- have relied on taxis for as long as taxis have existed.
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2 The responsiveness of taxis is based on their ability to serve trips on a real-time, day-ofservice basis for trips during peak periods and at other times, and to serve overflow trips on a prescheduled basis. This includes, for example, serving will-call trips, such as picking up riders who were not ready for their scheduled return trip because a medical appointment ran late.
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3 The two taxi companies interviewed emphasized that incentives encourage their drivers to operate an accessible vehicle given the higher operating costs for such vehicles compared with taxi sedans. One of the companies discounts its weekly lease fee for an accessible vehicle, and both companies reported collaborative efforts with the transit agencies they serve so the agencies provide incentives to drivers for serving accessible trips.
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