Guidebook for Developing Ramp Control Facilities (2017) / Chapter Skim
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Pages 31-32
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31 Glossary of Terms Accident An occurrence associated with the operation of an aircraft which takes place between the time any person boards the aircraft with the intention of flight and until such time as all such persons have disembarked, and in which any person suffers death or serious injury, or in which the aircraft receives substantial damage. (FAA Order 8020.16)
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From page 32... ...
32 Guidebook for Developing Ramp Control Facilities Infrastructure Encompassing term to include the physical location, facility, equipment and technology, or facility where work is being performed (e.g., ramp tower, office space for a virtual ramp control operation)
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