Guidebook for Developing Ramp Control Facilities (2017) / Chapter Skim
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Pages 6-23
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From page 6... ...
6C h a p t e r 2 Figure 2 illustrates the four-step decision process, which is a problem solving method designed to take the user through the process of defining ramp-related problem(s) , determining the scope of the problem(s)
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Decision process and Decision Support tool 7 The Decision Support Tool A Decision Support Tool was created to accompany this guidebook. Guidebook users are not required to use the tool in order to follow the process but it provides the benefits of automation over paper and pencil.
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8 Guidebook for Developing ramp Control Facilities in HTML format. These can be printed and shared with stakeholders for collaborative discussions and decision making.
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Decision process and Decision Support tool 9 2.1 Define Ramp-Related Problems (Step 1) The first step in the decision process is to determine what challenges or constraints are occurring or projected to occur related to ramp operations at an airport, and to consider potential solutions to mitigate the challenges or constraints.
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10 Guidebook for Developing ramp Control Facilities ramp-related operational challenges affecting the airport. A more in-depth review of these types of consideration topics is detailed in subsequent sections.
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Decision process and Decision Support tool 11 • Holding pad management. Determining who manages holding pads located within the ramp area may affect efficiency and equity.
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12 Guidebook for Developing ramp Control Facilities To further understand the significance of safety concerns at an airport, it is beneficial to distinguish between accidents (e.g., events that cause equipment damage or personnel injury) and incidents (e.g., situations where an accident might have occurred, but did not due to some sort of intervention)
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Decision process and Decision Support tool 13 Decision Option 2: No. Airport operator and interested stakeholders have initially determined that ramp-related operational challenges or constraints are not likely to be resolved by ramp control, but rather by changes to existing processes or procedures.
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14 Guidebook for Developing ramp Control Facilities 2.3 Evaluate Ramp Control Considerations (Step 3) Once the airport operator has determined that a significant ramp-related operational challenge exists, the next step is to evaluate the various ramp control management options based on four areas of concern -- people, technology, facility and supporting infrastructure, and administrative/budget.
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Decision process and Decision Support tool 15 level of effort of and workload expected from ramp control personnel. The number of personnel required will be determined by the complexity of the responsibilities to be performed, the number of positions needed to divide the work so that it can be performed by a single individual, and the number of hours per day the position must be staffed.
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From page 16... ...
16 Guidebook for Developing ramp Control Facilities Staffing Staffing is the number of individuals necessary to operate the ramp control facility. This number of staff is normally based on the number of positions, the number of hours that ramp control is expected to operate, and whether all positions are necessary during all hours of operation.
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Decision process and Decision Support tool 17 can work unmonitored. Other airports rely more heavily upon on-the-job training.
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18 Guidebook for Developing ramp Control Facilities Surface Surveillance The airport operator will likely be aware of surface surveillance technology available at the airport, as well as have the knowledge of which stakeholders have access to surface surveillance technology. It is important to determine if surface surveillance technology is needed to support ramp control.
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From page 19... ...
Decision process and Decision Support tool 19 In order to analyze which type of facility and supporting infrastructure is best, the airport operator needs to consider a number of questions, including: • Is there an existing facility available from which to conduct ramp control activities? – Is the existing facility sufficient to meet the projected need for the ramp control positions?
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20 Guidebook for Developing ramp Control Facilities • Are there any administrative concerns (e.g., hiring freeze, cost-reduction effort) that may influence the decision whether to have airport operator personnel perform ramp control or whether to contract the service with a third party?
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Decision process and Decision Support tool 21 Figure 12 is a copy of a notional ramp control consideration summary report from the Decision Support Tool for use in Step 4 of the decision process. The user will enter the appropriate information into the Decision Support Tool, which will be presented in a printed report, as shown in Figure 13.
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22 Guidebook for Developing Ramp Control Facilities Figure 13. Sample printed report.
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Decision process and Decision Support tool 23 airline service. However, additional staffing, ramp control location, and associated technology may have considerable cost implications.
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