Manual to Improve Rail Transit Safety at Platform/Vehicle and Platform/Guideway Interfaces (2017) / Chapter Skim
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Pages 64-71
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From page 64... ...
64 Introduction Rail transit operational procedures and programs are important for improving the safety of the platform/guideway and platform/vehicle interfaces. Rail operations, public relations, marketing, education, and outreach are often administrative units within rail transit organizations that manage many of the procedures and programs that affect safety at the platform/guideway and platform/vehicle interfaces.
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From page 65... ...
Operational Treatments and Modifications of Passenger Behavior to Improve Safety at Platform/Guideway and Platform/Vehicle Interfaces 65 both on the trains and on the platforms. An alternative to train positioning is to increase the number of platform conductors during peak periods at many of the stations with gap issues.
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From page 66... ...
66 Manual to Improve Rail Transit Safety at Platform/Vehicle and Platform/Guideway Interfaces In the New York City region, platform attendants and conductors assist train crews with surveillance of train doors particularly at stations with curved platforms. The LIRR also has station personnel that reach out to assist passengers.
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From page 67... ...
Operational Treatments and Modifications of Passenger Behavior to Improve Safety at Platform/Guideway and Platform/Vehicle Interfaces 67 Printed Materials Printed materials may include brochures that are culturally appropriate for a specific audience or may include safety slogans on the back of a ticket or fare card. In New York City, a new safety campaign uses several forms of print media to increase awareness of safety issues.
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From page 68... ...
68 Manual to Improve Rail Transit Safety at Platform/Vehicle and Platform/Guideway Interfaces Mind the Gap One of the most recognized public relation campaigns for platform/guideway and platform/ vehicle interfaces is "Mind the Gap" from the London Underground. The London Underground is over a 100 years old and many stations have large vertical and horizontal gaps (11)
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From page 69... ...
Operational Treatments and Modifications of Passenger Behavior to Improve Safety at Platform/Guideway and Platform/Vehicle Interfaces 69 Online Media Rail transit agencies across the United States are developing audiovisual media for public relations and outreach. The Metro in Melbourne, Australia, created an Internet-based video ad campaign and mobile application titled "Dumb Ways to Die." Using humor and rather graphic images of animated characters dying in what were determined to be stupid ways, the message is conveyed that people should be careful around railroad tracks and stations.
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From page 70... ...
70 Manual to Improve Rail Transit Safety at Platform/Vehicle and Platform/Guideway Interfaces agencies should work with the community to determine the higher risk locations that require specific projects. Previous research has indicated that the most common locations for suicide on a rail transit system are at grade crossings or from rail transit platforms.
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From page 71... ...
Operational Treatments and Modifications of Passenger Behavior to Improve Safety at Platform/Guideway and Platform/Vehicle Interfaces 71 in suicides and suicide attempts. The program provides employees with training on how to recognize and help people potentially in crisis.
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