Strategic Program Delivery Methods (2017) / Chapter Skim
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Pages 10-16
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8 INTRODUCTION This chapter documents important findings from the literature review of program delivery processes. The purpose of the chapter is to establish the background and context for the results and findings from this synthesis study.
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9 Programming Phase The objective of the programming phase is to determine which transportation projects will receive funding through the programming process within the next 3–6 years (FHWA 2012)
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10 to manage and deliver this capital construction program. WSDOT realized that it would have to leverage its internal capabilities, use extensive outsourcing, and improve program management to deliver this program.
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11 In another example, the Illinois DOT developed strategic planning in 2000. One of the four quadrants of its strategic planning process focuses on program delivery (Poister 2004)
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12 The following sections discuss the influence of these three organizational structures on efficient program delivery. Silo-Based Versus Workflow-Based DOTs The silo-based organizational structure is based on the functional departments in a state DOT, such as design, right-of-way, environment, and planning.
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13 • Program consistency: Centralization allows state DOTs to adopt a more consistent approach to delivering transportation programs and projects across their states. • Policy alignment: Under a centralized structure, field staff must align their actions and decisions with department policies.
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14 SUMMARY The literature review results presented in this chapter provide key information on the state of practice for program delivery in the transportation industry and summarize the most relevant topics relating to strategic delivery methods. The key concepts of program development phases, strategic planning, and organizational structure were discussed in detail -- these concepts establish the context for the survey and case example protocols applied in the synthesis.
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