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Pages 5-11

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From page 5...
... 5 Airports strive to have public notification programs that are intuitive and simple to operate and that effectively and efficiently notify recipients of any situation that could impact them. When developing or improving its notification program, an airport needs to consider its unique characteristics, needs, and wants.
From page 6...
... 6 Guidebook for preparing public Notification programs at airports suggest that the airports use the National Incident Management System (NIMS) format for both the new stand-alone program document and the airport's AEP.
From page 7...
... Critical Decision-Making areas for program Development 7 a big-picture understanding of all of the airport's notification capabilities that increases overall notification knowledge and reduces duplication of efforts, thereby improving notification performance and efficiency. It is very important to consider ADA requirements and the needs of linguistically diverse populations in program planning.
From page 8...
... 8 Guidebook for preparing public Notification programs at airports Secure senior management approval Develop a Project Management Team Consider: A Project Sponsor A Steering Committee A Program Planning Team A Stakeholder committee Program Management Development Chapter 2 Develop internal and external stakeholder groups Assess effectiveness of current systems, methods, and/or tools Assess notification needs for: Situations/events All categories of notifications Physical locations Needs Assessment Chapter 3 Use surveys, work groups and/or interviews to gather information Explore: Internal/external partnering opportunities Functionalities of systems, methods, tools Methods to address notification gaps Explore Options Chapter 4 Set priorities and make decisions Understand all regulatory/legal implications Establish and write: Specific goals and measurable objectives Needed agreements Policies and procedures Develop Program Chapter 5 Formalize Program Chapter 6 Implement/Manage/Improve Program Chapter 7 Is there a rollout strategy plan with: A timeline A training plan and educational materials A formal post-rollout evaluation plan Is there a continuous improvement cycle with: A stakeholder suggestion program A plan to evaluate significant events Follow the NIMS/31C format Provide an approach for the development of a stand-alone notification-specific program Make recommendations for additional functional sections Figure 2-2. Recommended program development process.
From page 9...
... Critical Decision-Making areas for program Development 9 The steering committee comprises senior representatives from the various departments, divisions, and/or sections involved in the execution or receipt of notifications. The steering committee is tasked with establishing realistic policy and budgetary decisions that will apply to the project.
From page 10...
... 10 Guidebook for preparing public Notification programs at airports • Local military groups, • Public safety agencies, • Regional emergency management, • Cargo companies, • Federal regulatory agencies, • Public safety answering points (PSAPs) , • Ground transportation providers, and • Neighboring community groups.
From page 11...
... Critical Decision-Making areas for program Development 11 • Implementation and Management Phase – Create a written strategic plan specific to the rollout that b Includes a stakeholder suggestion program; b Provides for a formal post-event evaluation process for significant events; b Creates an exercise schedule for the next 12 months; b Incorporates a formal evaluation process for the exercise(s) ; b Includes an Improvement Plan for addressing areas of concern post events and/or exercises; and b Provides for initial and recurrent training.

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