Guidebook for Preparing Public Notification Programs at Airports (2017) / Chapter Skim
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Pages 62-71
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From page 62... ...
62 All newly written stand-alone notification-specific programs will need a strategically written rollout-specific plan and timeline. A strategic rollout of the program is critical to help identify areas of weakness, gaps that may exist, and/or personnel issues.
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From page 63... ...
Implementing the program and Managing via Continuous Improvement Cycles 63 • Plans for informing stakeholders using outreach materials such as: – PowerPoint presentations, – Informational flyers, – Briefings at stakeholder meetings, – Website postings, and – Email notifications. • Provisions for conducting exercises/drills/practice runs to test the planned systems/methods/ tools and operator understanding and proficiency using: – Tailgate meetings, – Tabletop exercises (TTX)
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From page 64... ...
64 Guidebook for preparing public Notification programs at airports Support and encouragement from senior management is cited as the number-one success factor of continuous improvement initiative. The airport's notification program should be modified as deemed necessary, thereby allowing improvements to happen in small, incremental steps.
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Implementing the program and Managing via Continuous Improvement Cycles 65 Productive stakeholder suggestion programs will: • Have defined objectives, • Have defined guidelines, • Involve all stakeholders, • Welcome all ideas (Accept that no ideas are bad!
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66 Guidebook for preparing public Notification programs at airports Part 2. Discussion-Based Exercises HSEEP classifies exercises in one of seven categories.
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Implementing the program and Managing via Continuous Improvement Cycles 67 population? Some eLearning courseware can incorporate notification training as part of security awareness training before contractors receive their temporary badges.
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68 Guidebook for preparing public Notification programs at airports by notifications (i.e., passengers, contractors, the general population)
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Implementing the program and Managing via Continuous Improvement Cycles 69 How Training Methods • PowerPoint presentations, • Flyers, • Briefings at stakeholder meetings, • Website postings, • Email notifications, • Training resources on LMS portal, and • eLearning. Contact Information (Collection and Maintenance)
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From page 70... ...
70 Guidebook for preparing public Notification programs at airports • Address information (work address, home address, and/or email address) ; and • Geographic or employment information.
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From page 71... ...
Implementing the program and Managing via Continuous Improvement Cycles 71 (Implementing and managing the program -- PPT checklist) (Customize table/add rows as necessary)
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