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Pages 2-6

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From page 2...
... 21.1 Background Air travel is a common experience for millions of people around the world. When navigating an airport, each traveler brings his or her own prior experience and expectations to the journey.
From page 3...
... Introduction 3 1.2 Current Need for Guidelines Air travelers experience various airport environments -- from large atriums to smaller gate hold areas -- often with significantly different levels of passenger activity in each. The wide array of sizes and shapes of terminal areas and range of background noise present challenges for airport designers when it comes to ensuring announcements will be intelligible.
From page 4...
... 4 Improving Intelligibility of airport terminal public address Systems Another similarity between rail stations and airports is the large volume of passengers that pass through them -- such volumes result in higher levels of background noise and create a need for durable and easily maintainable room surfaces (both floors and walls)
From page 5...
... Introduction 5 and ways to improve messages and announcement practice. Chapter 6 presents information on architectural design and includes guidance on how to improve room acoustics and the ambient environment.
From page 6...
... 6 Improving Intelligibility of airport terminal public address Systems and 7 is intended for standalone consumption, so there is some duplication, given that users may not have fully read and digested the background information. Chapters 8 through 11 are much shorter than Chapters 6 and 7, so they rely more on references to previous chapters.

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