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A Proposed Framework for Integration of Quality Performance Measures for Health Literacy, Cultural Competence, and Language Access Services Proceedings of a Workshop (2018) / Chapter Skim
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1 Introduction
Pages 1-4

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From page 1...
... As Bernard Rosof, chief executive officer of the Quality in Healthcare Advisory Group, explained, "Measurement for performance improvement implies accountability -- accountability to the patient, accountability to the public, and accountability to the health care team." To foster an integrated approach to health literacy, cultural competency, and language access services, the Roundtable on Health Literacy initiated a project with three components: a commissioned paper to propose a frame 1  The planning committee's role was limited to planning the workshop, and the Proceed ings of a Workshop was prepared by the workshop rapporteur as a factual summary of what occurred at the workshop. Statements, recommendations, and opinions expressed are those of individual presenters and participants, and are not necessarily endorsed or verified by the National Academies of Sciences, Engineering, and Medicine, and they should not be construed as reflecting any group consensus.
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From page 2...
... work for integrating measurements of health literacy, cultural competency, and language access; a workshop to review and discuss the framework; and a second commissioned paper that will provide a roadmap for integrating health literacy, cultural competency, and language access services as well as a revised measurement framework. The commissioned paper (see Appendix C)
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From page 3...
... INTRODUCTION 3 In accordance with the policies of the National Academies, the workshop did not attempt to establish any conclusions or recommendations about needs and future directions, focusing instead on issues identified by the speakers and workshop participants.
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Key Terms

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  • integrating measurements

  • understand basic
  • literacy initiated
  • accompanying exhibits
  • own unique
  • mance improvement

  • healthcare advisory
  • necessarily endorsed
  • main topic
  • individual presenters
  • improvement implies

  • publication summarizes
  • care decisions
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  • unique focus
  • proposed framework


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