The National Academies Press

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From page 1... ... 1 1 Introduction The emergence and maturity of the Internet has revolutionized how people access, store, and manage information. Virtually any resource is available online and the breadth of information available challenges even the most robust content management systems and tactics. Despite lagging behind for many years, public agencies have recognized the power of this information architecture and are seeking to ensure that the information they provide remains accessible, timely, and relevant. The ongoing and growing investment of public agencies has demonstrated that even the smallest municipal government can adopt a complete suite of web‐based tools for everything from reporting pavement potholes to accessing potable water utility bills online. As agencies have developed information portals for their internal and external customers, the concept of the enterprise information portal (EIP) has led to portal design and management policies and performance and access benchmarks. Within an agency, the information technology (IT) Read the entire page →
From page 2... ... 2  Task 3 – Develop Best Practices in EIP Design and Management  Task 4 – Develop Framework for Guidance on EIP Development and Management  Task 5 – Conduct Collaborative Design Workshop with Transportation and IT Professionals  Task 6 – Develop Annotated Outline for Development and Management of DOT EIPs Guide  Task 7 – Develop Guide for the Development and Management of DOT EIPs  Conclusion Read the entire page →

From page 1...

... 1 1 Introduction The emergence and maturity of the Internet has revolutionized how people access, store, and manage information. Virtually any resource is available online and the breadth of information available challenges even the most robust content management systems and tactics. Despite lagging behind for many years, public agencies have recognized the power of this information architecture and are seeking to ensure that the information they provide remains accessible, timely, and relevant. The ongoing and growing investment of public agencies has demonstrated that even the smallest municipal government can adopt a complete suite of web‐based tools for everything from reporting pavement potholes to accessing potable water utility bills online. As agencies have developed information portals for their internal and external customers, the concept of the enterprise information portal (EIP) has led to portal design and management policies and performance and access benchmarks. Within an agency, the information technology (IT)

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From page 2...

... 2  Task 3 – Develop Best Practices in EIP Design and Management  Task 4 – Develop Framework for Guidance on EIP Development and Management  Task 5 – Conduct Collaborative Design Workshop with Transportation and IT Professionals  Task 6 – Develop Annotated Outline for Development and Management of DOT EIPs Guide  Task 7 – Develop Guide for the Development and Management of DOT EIPs  Conclusion

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