Customer-Focused Service Guarantees and Transparency Practices (2018) / Chapter Skim
Currently Skimming:
Pages 117-118
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From page 117... ...
117 A p p e n d i x G Dayton Rta On-time Service Guarantee Claim Form Source: Greater Dayton Regional Transit Authority (n.d.-c)
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From page 118... ...
118 Customer-Focused Service Guarantees and Transparency practices
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