Tools and Strategies for Eliminating Assaults Against Transit Operators, Volume 1: Research Overview (2018) / Chapter Skim
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Pages 98-108
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101 The vulnerability self-assessment questionnaire below allows a reviewer to assess the strength of an agency's operator assault approach and the agency's unique vulnerabilities based on specific details of each countermeasure currently in use. Each countermeasure is followed by one or more questions worth between .5 and 5 points; the maximum number of points available for each countermeasure is 5 points.
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102 Tools and Strategies for Eliminating Assaults Against Transit Operators: Research Overview Passenger Code of Conduct Does your agency have a passenger code of conduct? 3 Is the code of conduct posted on every vehicle in the fleet?
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Vulnerability Self-Assessment Questionnaire 103 Barring Systems Is there a barring system in place within the agency? 3 Do the barring systems include technologies to identify potential or past aggressors?
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104 Tools and Strategies for Eliminating Assaults Against Transit Operators: Research Overview Centralized Remote Sensors with Immediate Force Response 4 Does your agency use these devices (pagers/sensors) to detect dangerous substances, such as radioactive or biohazardous material, and alert the operator or dispatch when the vehicle has been contaminated?
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Vulnerability Self-Assessment Questionnaire 105 Category 3: Voice Communications Technology Countermeasure Questions Points Available Score Two-Way Radio Are all your vehicles equipped with two-way radios? 3 Is each operator assigned a two-way radio?
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106 Tools and Strategies for Eliminating Assaults Against Transit Operators: Research Overview Vehicle Disabling Does your agency use a vehicle disabling system? 3 Does the agency maintain a formal plan/policy/procedure regarding the use of this system?
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Vulnerability Self-Assessment Questionnaire 107 Category 5: Surveillance and Observation Systems Countermeasure Questions Points Available Score Visible Surveillance Systems -- Cameras in Plain Sight Does your agency deploy a visible video surveillance system? 3 Can video from this system be viewed in real time?
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108 Tools and Strategies for Eliminating Assaults Against Transit Operators: Research Overview Countermeasure Questions Points Available Score Defensive Weapons Does your agency allow operators to use Defensive Weapons? 3 Are policies/procedures in place regarding the use of Defensive Weapons?
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Vulnerability Self-Assessment Questionnaire 109 Countermeasure Questions Points Available Score Do operators receive training for self-defense? 3 Driver/Operator Security Do operators receive training for conflict resolution (verbal judo, de-escalation processes, voice control, etc.)
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110 Tools and Strategies for Eliminating Assaults Against Transit Operators: Research Overview Self-Assessment Final Scores Matrix Calculating Your Score: Populate the table below with the individual countermeasure scores developed using the vulnerability self-assessment questionnaire. Next, multiply each self-assessment score by the countermeasure ranking to produce your countermeasure score.
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Countermeasure Self Assessment Score x Countermeasure Ranking = Your Countermeasure Score Maximum Possible Score Your Countermeasure Score = Remaining Points Available Fare Collection Policies x 2 = 10 = Communication Protocol for Violent Incidents x 1.9 = 9.5 - = Operator Assaults Zero Tolerance Workplace Violence Policy Coverage x 1.9 = 9.5 - = Operator Assault Committees/Task Forces x 1.8 = 9 - = Post Incident Action Steps x 1.8 = 9 - = Passenger Code of Conduct x 1.7 = 8.5 - = Violent Incident Emergency Response Plan x 1.7 = 8.5 - = Intelligence Information Sharing Cooperation x 1.6 = 8 - = Assault Legislation x 1.3 = 6.5 - = Passenger Awareness Programs x 1.2 = 6 - = Barring Systems x 1.2 = 6 - = Passenger Screening x 1 = 5 - = Staffing On Board Conveyance x 1.4 = 7 - = Shadowing Vehicles x 1.1 = 5.5 - = Centralized On-Board Alarms, Panic Buttons with x 1 = 5 - = Centralized Surveillance with Immediate Force x 1 = 5 - = Centralized Remote Sensors with Immediate Force x 1 = 5 - = Two way Radio x 1.8 = 9 - = Cellular Telephone - Texting – Email x 1.5 = 7.5 - = Two-way Radio using 3G/4G/LTE/ Satellite Mobile x 1.4 = 7 - = Real-Time Audio x 1.2 = 6 - = Tracking and Monitoring Global Positioning System x 1.6 = 8 - = Vehicle Disabling x 1.6 = 8 - = Anti-Theft – Secure Driver Sign On x 1.6 = 8 - = Anti-Theft –Enroute x 1.6 = 8 - = Mobile Data Terminals (MDT) w/DVRs x 1.4 = 7 - = Electronic Distress Signs x 1.4 = 7 - = Vehicle Locators Systems (AVL's)
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