A Design Thinking, Systems Approach to Well-Being Within Education and Practice Proceedings of a Workshop (2019) / Chapter Skim
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2 Creating a Culture of Well-Being
2 Creating a Culture of Well-Being
Pages 15-26
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From page 15... ...
. He explained that specific strategies for improving performance at an organization are far less effective than a cultural shift that supports optimum performance and well-being.
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From page 16... ...
One of the most well-known initiatives to come out of UVA is called "the Pause," in which health care providers join together in a moment of recognition and reflection after losing a patient. Jonathan Bartels, a nurse affiliated with CCI, created the Pause as a way for health providers to acknowledge their own hard work and the life of the person that was lost.
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From page 17... ...
The principal function of the RCVS is as a statutory regulator, but it also is a royal college, so it can advance standards of the profession and "enable veterinary surgeons and veterinary nurses to be the very best that they can be," Lockett said. Unlike pure regulators, the RCVS was set up by a charter giving them the latitude to be more innovative in how they engage with their constituency through leadership and other strengthening efforts for the profession, such as the RCVS's mental health initiative.
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From page 18... ...
The RCVS has set day one competencies -- things they expect new graduates to be able to do -- in the area of mental health. First, they must "understand the economic and emotional context in which the veterinary surgeon operates" and "know how to recognize the signs of stress and how to seek support to mitigate the psychological stress on themselves and others." Second, students are required to "demonstrate ability to cope with incomplete information, deal with contingencies, and adapt to change." Lockett noted the challenges faced by anyone trying to attain these mental health competencies could be particularly daunting for new graduates to meet, so the RCVS has developed assistance programs like those situated within their Mind Matters Initiative.
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From page 19... ...
Destigmatization will only occur if people "feel the organization really lives and breathes" the commitment to mental health, and when there are "spaces where people can feel they can talk about their mental health and their stress." Lockett explained that one essential component of destigmatizing mental health is having senior leaders within the profession talk openly about their own mental health. The "& Me" program, run jointly with the Doctors' Support Network in the United Kingdom, seeks to do this through presentations by leaders from both the human and veterinary medical professions who have "struggled with their mental health, who were now flourishing, who could give the idea that a diagnosis doesn't determine the rest of your professional career." For example, veterinarian David Bartram, a "rock star" researcher in mental health in the veterinary profession, shared his own story about mental health: "I firmly believe that had I confided and sought help early, I would not have become unwell.
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From page 20... ...
EVIDENCE-BASED TOOL FOR CHANGE: THE HAPPINOMETER Sirinan Kittisuksathit and Charamporn Holumyong, Mahidol University Sirinan Kittisuksathit, associate professor at the Institute for Population and Social Research at Mahidol University in Thailand, introduced workshop participants to the "Happinometer," an evidence-based tool that was developed to help organizations measure and improve their employees' happiness (Institute for Population and Social Research, n.d.)
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From page 21... ...
and the World Health Organization Quality of Life (2018)
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From page 22... ...
After Kittisuksathit's presentation, she and her colleague, Charamporn Holumyong, assistant professor at Mahidol University, led workshop participants in an interactive session. Participants were given a set of data on a hypothetical organization, similar to what happiness agents work with, and asked to identify an area for improvement and to develop an idea for an activity.
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From page 23... ...
UNIVERSAL CARE IN THAILAND Rajata Rajatanavin, Former Minister of Public Health in Thailand In 2002, Thailand began offering universal health care coverage to its population, said Rajata Rajatanavin, former minister of public health in Thailand and former president of Mahidol University. Thailand has a population of 68.9 million, and spends about 4.6 percent of its gross domestic product (GDP)
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From page 24... ...
Rajatanavin described several steps that were taken in recent years to alleviate this problem, and to strengthen the medical system as a whole. First, the Ministry of Public Health focused on improving primary health care, so people received medical and preventative care close to home, rather than ending up in a distant hospital.
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From page 25... ...
Bangkok, Thailand: National Health Security Office. Thailand Ministry of Public Health.
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