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Transportation Emergency Response Application (TERA) Support Materials for Airport EOC Exercises (2018) / Chapter Skim
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Pages 41-72

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From page 41...
... Controller/Facilitator Handbook P A R T I I I
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From page 43...
... EXERCISE SENSITIVE EXERCISE SENSITIVE TERA Airport Exercise Controller/Facilitator Handbook Developed for use with Transportation Emergency Response Application (TERA) Exercises on the TERA Support Portal (https://tera.train-emst.com/)
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From page 44...
... EXERCISE SENSITIVE Controller/Facilitator Handbook ii EXERCISE SENSITIVE The Controller/Facilitator Handbook describes the roles and responsibilities of exercise Controllers and Facilitators and the procedures they should follow. Because the Controller/Facilitator Handbook contains information about the scenario and about exercise administration, it is distributed to only those individuals specifically designated as Facilitators and Controllers.
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From page 45...
... EXERCISE SENSITIVE Controller/Facilitator Handbook iii EXERCISE SENSITIVE Table of Contents General Information ..................................................................................................................... 1 Exercise Objectives ................................................................................................................
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From page 47...
... EXERCISE SENSITIVE Controller/Facilitator Handbook 1 EXERCISE SENSITIVE GENERAL INFORMATION EXERCISE OBJECTIVES The following objectives describe the expected outcomes for the Players in the exercise. Apply National Incident Management System (NIMS)
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From page 48...
... EXERCISE SENSITIVE Controller/Facilitator Handbook 2 EXERCISE SENSITIVE roles (e.g., media reporters, federal officials, next of kin) in accordance with instructions provided in the Master Scenario Events List.
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From page 49...
... EXERCISE SENSITIVE Controller/Facilitator Handbook 3 EXERCISE SENSITIVE Exercise communication and coordination will be limited to the exercise venue. Simulators and Controllers will represent all entities that are not represented at the exercise venue (i.e., "the rest of the world")
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From page 50...
... EXERCISE SENSITIVE Controller/Facilitator Handbook 4 EXERCISE SENSITIVE TERA EXERCISE PREPAREDNESS AND CONDUCT INITIAL PLANNING Preparing for an exercise properly will help ensure that all aspects of the exercise, including the facility, resources, Players, and exercise management staff, are in positioned for a successful experience. Fundamentally, the need for the exercise must be identified, often as part of a greater training and Exercise Plan.
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From page 51...
... EXERCISE SENSITIVE Controller/Facilitator Handbook 5 EXERCISE SENSITIVE Planning Section Chief Logistics Section Chief Finance/Administration Section Chief Law Enforcement Branch Director (staffed for some exercises) These positions are the only designated positions within TERA.
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From page 52...
... EXERCISE SENSITIVE Controller/Facilitator Handbook 6 EXERCISE SENSITIVE Individuals must also have their own TERA account. They should visit https://tera.train-emst.com to register for an account.
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From page 53...
... EXERCISE SENSITIVE Controller/Facilitator Handbook 7 EXERCISE SENSITIVE EXERCISE DOCUMENTATION The Homeland Security Exercise and Evaluation Program (HSEEP) identifies standards in the design, conduct, and evaluation of exercises.
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From page 54...
... EXERCISE SENSITIVE Controller/Facilitator Handbook 8 EXERCISE SENSITIVE you should conduct a Controller/Facilitator and Evaluator briefing with your identified Controllers, Facilitators, and Evaluators. Provide them with copies of the ExPlan, Controller/Facilitator and Evaluator plans and handbooks, and EEGs.
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From page 55...
... EXERCISE SENSITIVE Controller/Facilitator Handbook 9 EXERCISE SENSITIVE should take no longer than 5 minutes. At this point, notify Players that the exercise will begin.
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From page 56...
... EXERCISE SENSITIVE Controller/Facilitator Handbook 10 EXERCISE SENSITIVE GENERAL EXERCISE CONDUCT EXERCISE PLAY Controller/Facilitators will report to at to begin exercise setup. Registration for the Players will begin at .
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From page 57...
... EXERCISE SENSITIVE Controller/Facilitator Handbook 11 EXERCISE SENSITIVE exercise. In addition, many aspects of an emergency response are inherently dangerous.
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From page 58...
... EXERCISE SENSITIVE Controller/Facilitator Handbook 12 EXERCISE SENSITIVE EXERCISE START Exercise Start, Suspension, and Termination Instructions The exercise is scheduled to run for or until the Lead Controller/Exercise Director determines that the exercise objectives have been met. The Lead Controller/Exercise Director will announce the start of the exercise, exercise suspension, and exercise termination.
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From page 59...
... EXERCISE SENSITIVE Controller/Facilitator Handbook 13 EXERCISE SENSITIVE CONTROLLER/FACILITATOR INFORMATION AND GUIDANCE CONTROLLER/FACILITATOR RESPONSIBILITIES Exercise facilitation and control ensures that the exercise is conducted in accordance with the Exercise Plan (ExPlan) and enables Players to accomplish the objectives of the exercise.
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From page 60...
... EXERCISE SENSITIVE Controller/Facilitator Handbook 14 EXERCISE SENSITIVE Users make decisions and mitigate the incident by responding to messages, communicating with teammates, and giving commands to simulated entities. TERA exercises are accessed through a web portal that users must register for and log in to access.
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From page 61...
... EXERCISE SENSITIVE Controller/Facilitator Handbook 15 EXERCISE SENSITIVE All questions that you cannot answer with the exercise material or from the training should be directed to the Lead Controller. After the Exercise Attend the hotwash, which will be conducted after the exercise.
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From page 62...
... EXERCISE SENSITIVE Controller/Facilitator Handbook 16 EXERCISE SENSITIVE ASSESSMENT AND ANALYSIS OF THE EXERCISE DEBRIEFINGS Post-exercise debriefings aim to collect sufficient relevant data to support effective evaluation and improvement planning. Hotwash At the conclusion of exercise play, the Controller/Facilitator will facilitate a hotwash to allow Players to discuss strengths and areas for improvement.
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From page 63...
... EXERCISE SENSITIVE Controller/Facilitator Handbook 17 EXERCISE SENSITIVE IMPROVEMENT PLANNING Improvement planning is the process by which the observations recorded in the AAR are resolved through development of concrete corrective actions, which are prioritized and tracked as a part of a continuous corrective action program. After-Action Meeting The After-Action Meeting (AAM)
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From page 65...
... EXERCISE SENSITIVE Controller/Facilitator Handbook A-1 EXERCISE SENSITIVE APPENDIX A TYPICAL EXERCISE SCHEDULE Time Exercise Event 8:30 am – 8:45 am Registration 8:45 am – 9:15 am Welcome, Opening Remarks, and Exercise Overview 9:15 am – 9:45 am TERA Sign-In and Familiarization 9:45 am – 1:15 pm Exercise Conduct 1:15 pm – 1:55 pm Hotwash and Feedback 1:55 pm – 2:00 pm Closing Comments 2:00 pm – 3:00 pm Exercise Debrief 3:00 pm Adjourn
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From page 67...
... EXERCISE SENSITIVE Controller/Facilitator Handbook B-1 EXERCISE SENSITIVE APPENDIX B SCENARIO OVERVIEWS POWER OUTAGE Scenario Summary A VIP event, high heat, a summer storm, and damage to an off-site sub-station contribute to a power outage at the airport.
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From page 68...
... EXERCISE SENSITIVE Controller/Facilitator Handbook B-2 EXERCISE SENSITIVE FUEL FARM FIRE Scenario Summary A repair accident causes a devastating fire at the fuel farm. WATER RESCUE Scenario Summary Bad weather causes an aircraft to crash into the water beyond the runway.
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From page 69...
... EXERCISE SENSITIVE Controller/Facilitator Handbook C-1 EXERCISE SENSITIVE APPENDIX C ACRONYMS AND ABBREVIATIONS These acronyms and abbreviations may be found in exercise documents and materials and are commonly used by Players.
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From page 70...
... EXERCISE SENSITIVE C-2 EXERCISE SENSITIVE FEMA Federal Emergency Management Agency IC Incident Commander ICP Incident Command Post ICS Incident Command System JIC/S Joint Information Center/System MOU Memorandum of Understanding NIMS National Incident Management System NOTAM Notice to Airmen NTSB National Transportation Safety Board OEM Office of Emergency Management OSHA Occupational Safety and Health Administration PD Police Department SOE State of Emergency SOG/P Standard Operating Guideline/Procedure TSA Transportation Security Administration Controller/Facilitator Handbook
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From page 71...
... EXERCISE SENSITIVE D-1 EXERCISE SENSITIVE APPENDIX D EVALUATION FORM Controller Name: 1.
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From page 72...
... EXERCISE SENSITIVE D-2 EXERCISE SENSITIVE 5. List the top 3 issues and/or areas where the exercise could have been improved.
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