Transportation Emergency Response Application (TERA) Support Materials for Airport EOC Exercises (2018) / Chapter Skim
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Pages 73-122
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From page 73... ...
Evaluator Handbook with Exercise Evaluation Guides P A R T I V
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EXERCISE SENSITIVE EXERCISE SENSITIVE TERA Airport Exercise Evaluator Handbook Developed for use with Transportation Emergency Response Application (TERA) Exercises on the TERA Support Portal (https://tera.train-emst.com/)
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EXERCISE SENSITIVE Evaluator Handbook ii EXERCISE SENSITIVE The Evaluator Handbook describes the roles and responsibilities of exercise Evaluators and the procedures they should follow. Because the Evaluator Handbook contains information about the scenario and about exercise administration, it is distributed to only those individuals specifically designated as Evaluators.
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EXERCISE SENSITIVE Evaluator Handbook iii EXERCISE SENSITIVE Table of Contents General Information ..................................................................................................................... 1 Exercise Objectives ................................................................................................................
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EXERCISE SENSITIVE Evaluator Handbook 1 EXERCISE SENSITIVE GENERAL INFORMATION EXERCISE OBJECTIVES The following objectives describe the expected outcomes for the Players in the exercise. Apply National Incident Management System (NIMS)
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EXERCISE SENSITIVE Evaluator Handbook 2 EXERCISE SENSITIVE roles (e.g., media reporters, federal officials, next of kin) in accordance with instructions provided in the Master Scenario Events List.
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EXERCISE SENSITIVE Evaluator Handbook 3 EXERCISE SENSITIVE Artificialities During this exercise, the following artificialities apply: Exercise communication and coordination will be limited to the exercise venue. Simulators and Controllers will represent all entities that are not represented at the exercise venue (i.e., "the rest of the world")
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EXERCISE SENSITIVE Evaluator Handbook 4 EXERCISE SENSITIVE EXERCISE IMPLEMENTATION AND LOGISTICS EXERCISE PLAY Evaluators will report to |
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EXERCISE SENSITIVE Evaluator Handbook 5 EXERCISE SENSITIVE SAFETY REQUIREMENTS General Exercise participant safety takes priority over exercise events. Although participants involved in the exercise come from various agencies, they share the same basic responsibility for ensuring a safe environment for all personnel involved in the exercise.
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EXERCISE SENSITIVE Evaluator Handbook 6 EXERCISE SENSITIVE For any other type of emergency, notify and follow the direction of the Exercise Director. EXERCISE START Exercise Start, Suspension, and Termination Instructions The exercise is scheduled to run for
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EXERCISE SENSITIVE Evaluator Handbook 7 EXERCISE SENSITIVE EVALUATOR INFORMATION AND GUIDANCE EVALUATOR RESPONSIBILITIES Exercise evaluation assesses an organization's capabilities to accomplish a mission, function, or objective. Evaluation provides an opportunity to assess if exercise objectives were met.
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From page 86... ...
EXERCISE SENSITIVE Evaluator Handbook 8 EXERCISE SENSITIVE EXERCISE TOOLS Evaluator Handbook The Evaluator Handbook is designed to help exercise Evaluators evaluate the exercise. This handbook also enables Evaluators to understand their roles and responsibilities in exercise execution and evaluation.
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EXERCISE SENSITIVE Evaluator Handbook 9 EXERCISE SENSITIVE Record all significant events you observe. Evaluate the actions of Players, not the Players themselves.
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EXERCISE SENSITIVE Evaluator Handbook 10 EXERCISE SENSITIVE Direction and coordination of activities Creative Player problem-solving, potentially beyond current plans and implementation procedures Plans or procedures that affect Player efforts Equipment and technology issues in relation to Player efforts Placement and Monitoring Evaluators should be located so they can observe Player actions and hear conversations without interfering with activities. In certain conditions, more than one Evaluator may be needed in a particular setting or area.
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EXERCISE SENSITIVE Evaluator Handbook 11 EXERCISE SENSITIVE Performed with Major Challenges (M) Unable to be Performed (U)
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EXERCISE SENSITIVE Evaluator Handbook 12 EXERCISE SENSITIVE ASSESSMENT AND ANALYSIS OF THE EXERCISE DEBRIEFINGS Post-exercise debriefings aim to collect sufficient relevant data to support effective evaluation and improvement planning. Hotwash At the conclusion of exercise play, the Exercise Director will facilitate a hotwash to allow Players to discuss strengths and areas for improvement.
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EXERCISE SENSITIVE Evaluator Handbook 13 EXERCISE SENSITIVE IMPROVEMENT PLANNING Improvement planning is the process by which the observations recorded in the AAR are resolved through development of concrete corrective actions, which are prioritized and tracked as a part of a continuous corrective action program. After-Action Meeting The After-Action Meeting (AAM)
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From page 93... ...
EXERCISE SENSITIVE Evaluator Handbook A-1 EXERCISE SENSITIVE APPENDIX A TYPICAL EXERCISE SCHEDULE Time Exercise Event 8:30 am – 8:45 am Registration 8:45 am – 9:15 am Welcome, Opening Remarks, and Exercise Overview 9:15 am – 9:45 am TERA Sign-In and Familiarization 9:45 am – 1:15 pm Exercise Conduct 1:15 pm – 1:55 pm Hotwash and Feedback 1:55 pm – 2:00 pm Closing Comments 2:00 pm – 3:00 pm Exercise Debrief 3:00 pm Adjourn
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From page 95... ...
EXERCISE SENSITIVE Evaluator Handbook B-1 EXERCISE SENSITIVE APPENDIX B SCENARIO OVERVIEWS POWER OUTAGE Scenario Summary A VIP event, high heat, a summer storm, and damage to an off-site sub-station contribute to a power outage at the airport.
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EXERCISE SENSITIVE Evaluator Handbook B-2 EXERCISE SENSITIVE FUEL FARM FIRE Scenario Summary A repair accident causes a devastating fire at the fuel farm. WATER RESCUE Scenario Summary Bad weather causes an aircraft to crash into the water beyond the runway.
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EXERCISE SENSITIVE Evaluator Handbook C-1 EXERCISE SENSITIVE APPENDIX C
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EXERCISE SENSITIVE Evaluator Handbook C-2 EXERCISE SENSITIVE Evaluator Name: Exercise Objective Apply NIMS/ICS response protocols in airport emergency situations Critical Task Observation Notes and Explanation of Rating Target Rating Activate, staff, and organize the EOC in accordance with airport emergency plans and standard operating procedures Direct efforts to meet incident objectives Implement policies and procedures to ensure the provision and tracking of all necessary resources Develop all necessary components of the Incident Action Plan (IAP) and obtain approval Final Core Capability Rating Ratings Key P – Performed without Challenges S – Performed with Some Challenges M – Performed with Major Challenges U – Unable to be Performed
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EXERCISE SENSITIVE Evaluator Handbook C-3 EXERCISE SENSITIVE Ratings Definitions Performed without Challenges (P) The critical tasks associated were completed in a manner that achieved the objective and did not negatively impact the performance of other activities.
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From page 100... ...
EXERCISE SENSITIVE Evaluator Handbook C-4 EXERCISE SENSITIVE Evaluator Name: Exercise Objective Determine the correct degree of response, at the correct time, during an emergency Critical Task Observation Notes and Explanation of Rating Target Rating In response to an incident, implement management, planning, and coordination of airport response operations Conduct initial assessment (size-up) and determine initial incident site perimeter Establish and maintain communications with airport departments and responding units Plan, direct, and coordinate information and activities internally within the EOC and externally with other coordination entities Upon receiving information, assess and identify current and anticipated resource shortages, technical support issues, and key policy decisions needed across all capabilities, and provide to the applicable agency for resolution
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EXERCISE SENSITIVE Evaluator Handbook C-5 EXERCISE SENSITIVE Critical Task Observation Notes and Explanation of Rating Target Rating Upon identification of issues, establish priorities between Incident and EOC; provide strategic direction; coordinate and resolve policy issues, including the issuance of protective action recommendations and protective action decisions Arrange for shelter, housing, and feeding for responders and airport personnel supporting the incident Arrange for shelter, housing, and feeding for displaced airport passengers Final Core Capability Rating Ratings Key P – Performed without Challenges S – Performed with Some Challenges M – Performed with Major Challenges U – Unable to be Performed
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EXERCISE SENSITIVE Evaluator Handbook C-6 EXERCISE SENSITIVE Ratings Definitions Performed without Challenges (P) The critical tasks associated were completed in a manner that achieved the objective and did not negatively impact the performance of other activities.
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EXERCISE SENSITIVE Evaluator Handbook C-7 EXERCISE SENSITIVE Evaluator Name: Exercise Objective Differentiate important from unimportant information during a crisis Critical Task Observation Notes and Explanation of Rating Target Rating Identify and share information with all pertinent stakeholders across all disciplines through a clearly defined information sharing system Gather, organize, and document incident situation and resource information from all sources to maintain situational awareness Share information vertically (up and down) with appropriate airport agencies and departments in a timely and effective manner Share information across disciplines (among fire departments, EMS units, law enforcement, etc.)
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EXERCISE SENSITIVE Evaluator Handbook C-8 EXERCISE SENSITIVE Critical Task Observation Notes and Explanation of Rating Target Rating Final Core Capability Rating Ratings Key P – Performed without Challenges S – Performed with Some Challenges M – Performed with Major Challenges U – Unable to be Performed
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EXERCISE SENSITIVE Evaluator Handbook C-9 EXERCISE SENSITIVE Ratings Definitions Performed without Challenges (P) The critical tasks associated were completed in a manner that achieved the objective and did not negatively impact the performance of other activities.
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EXERCISE SENSITIVE Evaluator Handbook C-10 EXERCISE SENSITIVE Evaluator Name: Exercise Objective Determine short-term and long-term recovery and restoration needs for the airport Critical Task Observation Notes and Explanation of Rating Target Rating Upon completion of response phase, terminate EOC activities, archive records, and restore systems, supplies, and staffing to a pre-incident ready state Conduct safety inspections to support the safety of first responders and to assess the habitability of the airport Support recovery personnel as they work to develop scopes of work and costs for restoring airport infrastructure. Participate in the identification of mitigation opportunities that may be factored into repair, restoration, and recovery efforts Assess and prioritize recovery needs in order to prioritize recovery operations
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EXERCISE SENSITIVE Evaluator Handbook C-11 EXERCISE SENSITIVE Critical Task Observation Notes and Explanation of Rating Target Rating Final Core Capability Rating Ratings Key P – Performed without Challenges S – Performed with Some Challenges M – Performed with Major Challenges U – Unable to be Performed
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From page 108... ...
EXERCISE SENSITIVE Evaluator Handbook C-12 EXERCISE SENSITIVE Ratings Definitions Performed without Challenges (P) The critical tasks associated were completed in a manner that achieved the objective and did not negatively impact the performance of other activities.
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EXERCISE SENSITIVE Evaluator Handbook C-13 EXERCISE SENSITIVE Evaluator Name: Exercise Objective State how incoming and outgoing information should flow during a crisis Critical Task Observation Notes and Explanation of Rating Target Rating Gather, organize, and document incident situation and resource information from all sources to maintain situational awareness within the EOC Manage and coordinate public information, alert/warning, and notification activities Upon activation of the Joint Information Center, monitor media and conduct press briefings Issue public information, alerts, warnings, and notifications through established systems to the public, coordinating officials, and incident managers and responders
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EXERCISE SENSITIVE Evaluator Handbook C-14 EXERCISE SENSITIVE Critical Task Observation Notes and Explanation of Rating Target Rating Final Core Capability Rating Ratings Key P – Performed without Challenges S – Performed with Some Challenges M – Performed with Major Challenges U – Unable to be Performed
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EXERCISE SENSITIVE Evaluator Handbook C-15 EXERCISE SENSITIVE Ratings Definitions Performed without Challenges (P) The critical tasks associated were completed in a manner that achieved the objective and did not negatively impact the performance of other activities.
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EXERCISE SENSITIVE Evaluator Handbook C-16 EXERCISE SENSITIVE Evaluator Name: Exercise Objective Define the roles and duties of the personnel around them Critical Task Observation Notes and Explanation of Rating Target Rating Establish branches, groups, and divisions needed to manage the incident and meet incident objectives Final Core Capability Rating Ratings Key P – Performed without Challenges S – Performed with Some Challenges M – Performed with Major Challenges U – Unable to be Performed
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EXERCISE SENSITIVE Evaluator Handbook C-17 EXERCISE SENSITIVE Ratings Definitions Performed without Challenges (P) The critical tasks associated were completed in a manner that achieved the objective and did not negatively impact the performance of other activities.
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EXERCISE SENSITIVE Evaluator Handbook C-18 EXERCISE SENSITIVE Evaluator Name: Exercise Objective Describe the actions that promote effective planning during an emergency Critical Task Observation Notes and Explanation of Rating Target Rating Establish incident objectives, priorities, and operational periods Develop the incident action plan (IAP) to establish priorities, procedures, and actions to be accomplished to meet the incident objectives Obtain EOC Manager approval of IAP Final Core Capability Rating Ratings Key P – Performed without Challenges S – Performed with Some Challenges M – Performed with Major Challenges U – Unable to be Performed
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EXERCISE SENSITIVE Evaluator Handbook C-19 EXERCISE SENSITIVE Ratings Definitions Performed without Challenges (P) The critical tasks associated were completed in a manner that achieved the objective and did not negatively impact the performance of other activities.
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EXERCISE SENSITIVE Evaluator Handbook D-1 EXERCISE SENSITIVE APPENDIX D ACRONYMS AND ABBREVIATIONS These acronyms and abbreviations may be found in exercise documents and materials and are commonly used by Players.
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EXERCISE SENSITIVE Evaluator Handbook D-2 EXERCISE SENSITIVE FEMA Federal Emergency Management Agency IC Incident Commander ICP Incident Command Post ICS Incident Command System JIC/S Joint Information Center/System MOU Memorandum of Understanding NIMS National Incident Management System NOTAM Notice to Airmen NTSB National Transportation Safety Board OEM Office of Emergency Management OSHA Occupational Safety and Health Administration PD Police Department SOE State of Emergency SOG/P Standard Operating Guideline/Procedure TSA Transportation Security Administration
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EXERCISE SENSITIVE Evaluator Handbook E-1 EXERCISE SENSITIVE APPENDIX E EVALUATION FORM Evaluator Name: 1.
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EXERCISE SENSITIVE Evaluator Handbook E-2 EXERCISE SENSITIVE 5. List the top 3 issues and/or areas where the exercise could have been improved.
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Abbreviations and acronyms used without definitions in TRB publications: A4A Airlines for America AAAE American Association of Airport Executives AASHO American Association of State Highway Officials AASHTO American Association of State Highway and Transportation Officials ACI–NA Airports Council International–North America ACRP Airport Cooperative Research Program ADA Americans with Disabilities Act APTA American Public Transportation Association ASCE American Society of Civil Engineers ASME American Society of Mechanical Engineers ASTM American Society for Testing and Materials ATA American Trucking Associations CTAA Community Transportation Association of America CTBSSP Commercial Truck and Bus Safety Synthesis Program DHS Department of Homeland Security DOE Department of Energy EPA Environmental Protection Agency FAA Federal Aviation Administration FAST Fixing America's Surface Transportation Act (2015) FHWA Federal Highway Administration FMCSA Federal Motor Carrier Safety Administration FRA Federal Railroad Administration FTA Federal Transit Administration HMCRP Hazardous Materials Cooperative Research Program IEEE Institute of Electrical and Electronics Engineers ISTEA Intermodal Surface Transportation Efficiency Act of 1991 ITE Institute of Transportation Engineers MAP-21 Moving Ahead for Progress in the 21st Century Act (2012)
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TRA N SPO RTATIO N RESEA RCH BO A RD 500 Fifth Street, N W W ashington, D C 20001 A D D RESS SERV ICE REQ U ESTED N O N -PR O FIT O R G .
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