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Pages 47-59

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From page 47...
... 47 While the literature review was helpful in framing innovation culture, the case study interviews provided many of the practical examples and helped refine the building blocks that form the basis of this guide. With 78 percent of the more than 300 transportation officials surveyed indicating that they admire private-sector companies for their ability to innovate, it was important to gather insights from the private-sector.
From page 48...
... 48 Guide to Creating and Sustaining a Culture of Innovation for Departments of Transportation 1. Leadership • Innovation as a Core Organizational Value.
From page 49...
... Case Studies: Practical Advice from Organizations with Effective Cultures of Innovation 49 indication of which lanes motorists need to enter for desired routes. A second-place winner was also awarded $4,000 for their idea to develop an online travel app to encourage smart travel habits.
From page 50...
... 50 Guide to Creating and Sustaining a Culture of Innovation for Departments of Transportation Previously, Hand served Mayor Sylvester "Sly" James as the first Chief Innovation Officer of the City of Kansas City, Missouri, becoming the first female municipal CIO in the country. Working collaboratively across departments, she focused on process improvement through strategic planning, staff involvement, and the use of Lean methodology and design thinking.
From page 51...
... Case Studies: Practical Advice from Organizations with Effective Cultures of Innovation 51 make the city function more efficiently. The Innovation Fund supports projects that have not been previously tried in Los Angeles, that increase efficiency, that improve quality of life, and that are feasible and measurable.
From page 52...
... 52 Guide to Creating and Sustaining a Culture of Innovation for Departments of Transportation achieve them. Setting the right challenges for employees to focus on is an important leadership role that is instrumental in creating and sustaining Google's innovation culture.
From page 53...
... Case Studies: Practical Advice from Organizations with Effective Cultures of Innovation 53 • Use Iterative Innovation to Manage Risk. Throughout Google's history, the company has followed a philosophy of making its new products "beta launches" and then making rapid iterations as users describe what they want more (and less)
From page 54...
... 54 Guide to Creating and Sustaining a Culture of Innovation for Departments of Transportation Administrative Officer and has no dedicated staff. Rather, innovation is owned by all employees and not relegated to a department or subset of the organization.
From page 55...
... Case Studies: Practical Advice from Organizations with Effective Cultures of Innovation 55 • Ensure Employees See Ideas Are Implemented. ITD has found that an innovation culture gains momentum when employees see their ideas getting implemented.
From page 56...
... 56 Guide to Creating and Sustaining a Culture of Innovation for Departments of Transportation • Innovation Team Measures. The Innovation Team maintains a spreadsheet tracking tool that tracks the following measures: – Number of implemented ideas with hours savings, – Annualized hours saved from implemented innovations, – Number of implemented ideas with dollar savings, – Annualized dollars saved from implemented innovations, and – Number of implemented ideas with customer service improvement.
From page 57...
... Case Studies: Practical Advice from Organizations with Effective Cultures of Innovation 57 • MBA Leadership Development Program. The goals of Kiewit's MBA Leadership Development Program is to accelerate extraordinary individuals into leadership positions in which they will significantly influence Kiewit's financial success as well as its continued market and geographic expansion.
From page 58...
... 58 Guide to Creating and Sustaining a Culture of Innovation for Departments of Transportation 5. Measure • Monthly Report.
From page 59...
... Case Studies: Practical Advice from Organizations with Effective Cultures of Innovation 59 committees) or engaged in opportunities beyond their typical duties helps foster creative thinking and expose staff to innovative solutions.

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