Guidebook for Integrating Collaborative Partnering into Traditional Airport Practices (2019) / Chapter Skim
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Pages 42-49
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From page 42... ...
42 4.1 Introduction This chapter describes in detail two key components for successful partnering implementation: • Utilization of partnering facilitators to ensure effective use of the partnering tools detailed in Chapter 2. • Effective management of stakeholders' involvement to align their goals with those of the owner, design, and construction teams, and improve their satisfaction.
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The Pilot and the Crew: Partnering Facilitators and Project Stakeholders 43 • Adapt the collaborative partnering tools to team and project risks and characteristics and changing project demands. • Continuously assess the effectiveness of the collaborative partnering tools (i.e., their positive impact on project and team performance)
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44 Guidebook for Integrating Collaborative Partnering into Traditional Airport Practices facilitator is perceived as neutral to all team members. This can be achieved by evaluating proposed facilitators' past performance and securing their endorsement from the other members of the team.
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The Pilot and the Crew: Partnering Facilitators and Project Stakeholders 45 – If the team plans to hold only one kick-off partnering meeting, it should be held when the contractor has joined the project team. Before the meeting takes place, the project team should work jointly with the general contractor to select the partnering facilitator.
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46 Guidebook for Integrating Collaborative Partnering into Traditional Airport Practices team members in the organization. Critical to project success is bringing a facilitator on board who has an appreciation of the characteristics and propensity for vicissitudes of the airport environment and business.
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The Pilot and the Crew: Partnering Facilitators and Project Stakeholders 47 Types of External Stakeholders • Airport Users and Tenants: These external stakeholders include commercial service and charter airlines, air cargo airlines and operators, concessionaires, rental car and parking lot operators, aircraft fueling and storage operators, ground transportation companies, airline maintenance base operators, hangar owners, tenants, and flying clubs. • FAA Offices and Regulators: These external stakeholders include the Airport District Office, Air Traffic Organization, Airport Traffic Control Tower, Regional Flight Standards, Flight Procedures Office, and Runway Safety Office.
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From page 48... ...
48 Guidebook for Integrating Collaborative Partnering into Traditional Airport Practices office can smooth the partnering process by providing focused representation that helps keep partnering meetings efficient and productive in relation to project outcomes. In summary, stakeholders' contributions to aviation construction projects primarily depend on their financial contribution and the importance of their expertise based on project type.
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From page 49... ...
The Pilot and the Crew: Partnering Facilitators and Project Stakeholders 49 Stakeholders' Level of Involvement Stakeholders' Involvement in Relation to Partnering Tools H ig h • Tool 3: Kick-off partnering meeting -- Stakeholders participate in the development of a Partnering Charter with team goals and a follow-up plan. • Tool 5: Issue resolution process -- Stakeholders give feedback on and approve many major project tasks during project delivery or participate in developing systems for issue resolution.
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