Microtransit or General Public Demand–Response Transit Services: State of the Practice (2019) / Chapter Skim
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Pages 94-105
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From page 94... ...
94 A P P E N D I X A E-mail to Transit Agencies and Questionnaire/Survey Instrument for Project In the early months of 2018, an e-mail was sent to all transit agencies listed in the APTA membership directory in an attempt to identify which agencies were engaging in dynamic general public demand–response transit service. The e-mail and the questionnaire reference the original title of the report.
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From page 95... ...
E-mail to Transit Agencies and Questionnaire/Survey Instrument for Project 95 service delivery models by providing or expanding general public demand-response service. We define general public demand-response transit service as an advanced, user-oriented form of public transport characterized by Flexible routing and scheduling of small/medium vehicles operating in shared-ride mode between pickup and drop-off locations according to passengers' needs and the transit agency's ability to provide.
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From page 96... ...
96 Microtransit or General Public Demand–Response Transit Services: State of the Practice - Transit agency uses on-demand routing software from Transloc to deploy their own drivers/vehicles for on-demand service - Transit agency uses on-demand routing software from Transloc to deploy service via their own vehicles with contracted Transdev drivers - Transit agencies use on-demand routing software from Via to deploy service with their own vehicles If your agency does not, has not, or is not in the process of establishing such service, you do not need to read any further, but please let me know with a quick return email that this project doesn't apply to you. Your participation is not necessary, but I need to know through a quick email response advising me of that.
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From page 97... ...
E-mail to Transit Agencies and Questionnaire/Survey Instrument for Project 97 former transit GM, I know that is asking a lot. However, TCRP relies on the goodwill of transit agencies to contribute to the expansion of knowledge by sharing their experiences so that all may benefit.
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98 Microtransit or General Public Demand–Response Transit Services: State of the Practice other transit agencies determine whether they will attempt to provide similar services, and even those who already provide some type of general public demand response transit service will benefit from reading this synthesis report. Please note that we are interested in learning more about general public demand-response transit service or micro-transit, not the type of demand response service typically associated with paratransit service for people with disabilities.
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From page 99... ...
E-mail to Transit Agencies and Questionnaire/Survey Instrument for Project 99 Please answer these questions to the best of your ability. As you might know, there are many elements to consider when providing general public demand-response service such as service planning, fare policies, fleet composition, labor considerations, software applications/technology platforms, equity issues, funding, marketing and outreach, and performance metrics among others.
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From page 100... ...
100 Microtransit or General Public Demand–Response Transit Services: State of the Practice 2. Please provide the following information: The name of your agency: The size of your transit agency in terms of the number of vehicles in your fleet: The number of passengers served per year: The population of your service area: 3.
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From page 101... ...
E-mail to Transit Agencies and Questionnaire/Survey Instrument for Project 101 public demand-response service? Was there a particular target market you hoped to serve and what level of outreach was done to ensure the public was aware of the service and how to use it?
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102 Microtransit or General Public Demand–Response Transit Services: State of the Practice 11. If you work in partnership with a private provider for general public demand response service, please describe what you would consider to be the key provisions your agency included within contracts for service through private providers to help ensure the best service possible and describe any other actions your agency took to maximize competition to provide the service.
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E-mail to Transit Agencies and Questionnaire/Survey Instrument for Project 103 15. Please describe the following aspects of your fare policies for general public demand-response transit service: • What forms of payment are accepted?
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104 Microtransit or General Public Demand–Response Transit Services: State of the Practice 19. Please identify the following: • the source of funding for the general public demand-response services: • the costs associated with the service (cost per hour and per trip)
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From page 105... ...
E-mail to Transit Agencies and Questionnaire/Survey Instrument for Project 105 25. Does your agency have any reports or white papers that describe the development and/or performance of the general public demand-response service you provide or plan to provide?
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