Implementing the U.S. DOT Reasonable Modification Rule (2019) / Chapter Skim
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1 This synthesis provides an overview of the current state of practice regarding the experiences of transit agencies as they have responded to the U.S. Department of Transportation (DOT)
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2 Implementing the U.S. DOT Reasonable Modification Rule complementary paratransit, and other demand response transit services were addressed.
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Summary 3 reported that time involved in processing requests is a challenge. Some have experienced difficulty in evaluating whether or not a requested modification would constitute a fundamental alteration of service (this was the most frequent response, for more that one-quarter of the respondents)
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