Measuring the Effectiveness of Public Involvement in Transportation Planning and Project Development (2019) / Chapter Skim
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14 The next step was to test the survey on the three transportation projects to determine its ability to validly measure the effectiveness of public involvement, as well as the feasibility of administering the survey and the usefulness of the reporting. Testing the Survey with the Public Both the paper and the online versions of the survey were tested on the transportation projects as described below: 1.
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Testing and Revising the Measurement Tools 15 • The survey should preferably be on one side of one sheet of paper to avoid participants ignoring or missing the questions that appeared on the back side of the paper. Short of this, very clear words and graphics are needed to alert participants that the questions continue on the back of the page.
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16 Measuring the Effectiveness of Public Involvement in Transportation Planning and Project Development Reducing the Length of the Survey The length of the survey was reduced for the following reasons: • To make completing the survey less burdensome for public involvement participants. • To increase the validity of the survey as a measure of public involvement effectiveness.
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Testing and Revising the Measurement Tools 17 analysis results. This appendix can be found on the TRB website (www.trb.org)
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Source: PRR, Inc. Figure 1.
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Testing and Revising the Measurement Tools 19 Public involvement staff who completed the agency survey were interviewed about their experience. The key findings from these interviews were as follows: • Completing the survey was intuitive, straight forward, and easy to move through.
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20 Measuring the Effectiveness of Public Involvement in Transportation Planning and Project Development Scoring Tool • Added a "Notes" field to data entry tabs • Shaded cells to indicate weak, moderate, strong performance, rather than using colored text • Moved the Codebook tab to the first tab position Assessing the Agency Experience with the Survey Process and Summary Report Finally, the project manager from each of the transportation projects was interviewed. All three project managers reported that the testing process did not interfere with their public involvement activities.
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