Measuring the Effectiveness of Public Involvement in Transportation Planning and Project Development (2019) / Chapter Skim
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21 Toolkit Contents The toolkit has four components: 1. Survey for use with the public (paper and online versions)
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22 Measuring the Effectiveness of Public Involvement in Transportation Planning and Project Development • Public Involvement Experience. This question asks for the types of public involvement activities the respondent had been involved in for the project (question 18)
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Public Involvement Effectiveness Measurement Toolkit 23 • Influence and Impact. The goal of this indicator is to measure the extent to which public feedback has an impact on the project decisions, and that agencies are not just eliciting feedback from the public as part of a "checklist" (questions 4a through 4g)
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24 Measuring the Effectiveness of Public Involvement in Transportation Planning and Project Development geometric mean is used instead of the arithmetic mean to avoid the problem of outliers masking the true results, because very high (or very low) scores in one area can disproportionately pull the average up (or down)
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Public Involvement Effectiveness Measurement Toolkit 25 • Best practices for increasing the response rate • How to prepare and use the agency version of the survey for scoring itself • How to enter data into the scoring tool • How to use the scoring tool to measure public involvement effectiveness The guidelines presentation can be found on the TRB website (www.trb.org) by searching for NCHRP Research Report 905".
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