Management and Use of Data for Transportation Performance Management: Guide for Practitioners (2019) / Chapter Skim
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Introduction
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Introduction • Foundation • Reporting • Insight • Cases Why This Guide? Transportation Performance Management (TPM)
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Introduction • Foundation • Reporting • Insight • Cases Data are essential throughout the TPM process. Good quality data allow agencies to understand current performance, assess risks, and plan and prioritize improvement actions.
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Management and Use of Data for Transportation Performance Management: Guide for Practitioners Introduction • Foundation • Reporting • Insight • Cases • New data management practices are being implemented agency-wide that offer opportunities to re-think how performance data are collected and processed. • Changes to organization or staffing of TPM functions have taken place, and the new manager is looking to make improvements.
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Introduction • Foundation • Reporting • Insight • Cases Relationship to Other TPM Guidance This guide provides an overview of data management practices for TPM. It is not a comprehensive reference on working with TPM data and does not go into depth on individual data sets or technical management processes.
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Management and Use of Data for Transportation Performance Management: Guide for Practitioners Introduction • Foundation • Reporting • Insight • Cases Figure 1. The FHWA TPM framework.
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Introduction • Foundation • Reporting • Insight • Cases Framework for Improving Data Utilization in TPM The framework for this guide is based on a cyclical model of a generic data management process, depicted in Figure 2. Figure 2.
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Management and Use of Data for Transportation Performance Management: Guide for Practitioners Introduction • Foundation • Reporting • Insight • Cases Figure 3 shows the organizing framework for this guide. It extends this cyclical model of data management to illustrate the process of utilizing data for TPM.
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Introduction • Foundation • Reporting • Insight • Cases • Set up Reporting processes -- establishing databases and reporting systems and publishing data and reports. • Gain Insights for decision making -- analyzing performance data to understand trends and explanatory factors/root causes, developing predictive capabilities, setting performance targets, and communicating the agency's "performance story" to different audiences.
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Management and Use of Data for Transportation Performance Management: Guide for Practitioners Introduction • Foundation • Reporting • Insight • Cases Step 6: Present & Communicate Data. Translate data and analysis results into information that can be understood and used by different data customers.
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Introduction • Foundation • Reporting • Insight • Cases o For each step, checklists for "basic" and "advancing" capabilities are provided. The intent is that agencies focus first on getting the "basic" capabilities in place, and then seek to further advance their practices.
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