Airport Incident Reporting Practices (2019) / Chapter Skim
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Pages 34-42
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From page 34... ...
34 The management of safety within an organization is accomplished through the people that make up the airport organization. In this regard, indicators provide information on an organization's ability to put into place the systems, resources, and people to achieve established goals, whether they are safety, business, or strategic performance.
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Organizational Performance Indicators 35 One challenge for an airport organization is to select which incident factors are important to monitor. A secondary challenge, especially for small and GA airports, can be the difficulty in determining an indicator's value, given the infrequent or general lack of adequate data.
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36 Airport Incident Reporting Practices 3. Define outcome indicator(s)
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Organizational Performance Indicators 37 airport enterprises are referenced. Both indicators can range on a continuum that reflects a positive, neutral, or negative insight on overall airport safety and performance.
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38 Airport Incident Reporting Practices • To measure performance and organizational sustainability and to benchmark against itself and other organizations (two similar responses)
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Organizational Performance Indicators 39 management system can be used to identify hazards. The three methodologies are similar to Reiman and Pietikäinen's (2010)
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40 Airport Incident Reporting Practices • Completion rate of Hazard Identification Corrective Action forms. • Wellness participation.
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Organizational Performance Indicators 41 A common conclusion found in the literature search is that a balance is needed between lagging and leading indicators when selecting performance measures. Dyreborg (2009)
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42 Airport Incident Reporting Practices Safety Culture as an Indicator The safety culture of an organization is considered a key leading SPI. SPI data are needed to provide indication of where safety emphasis needs to be placed without incurring actual accidents, damage, and harm.
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