Airport Emergency Communications for People with Disabilities and Others with Access and Functional Needs (2019) / Chapter Skim
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Pages 105-110
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H-1 A P P E N D I X H Sample Staff Training Flyer and Brochure This appendix provides a sample training flyer and brochure that apply best practices for communicating with individuals with disabilities and access and functional needs. The appendix adapts material from two sources: • A Wikihow article co-authored by Trudi Griffin, LPC, available at https://https://m.wikihow.com/Help-Those-Who-Have-a-Disability, and • A presentation titled "Identifying and Assisting Persons in Need" by Johnson (2018)
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H-2 Airport Emergency Communications for People with Disabilities and Others with Access and Functional Needs PRACTICE RESPECTFUL COMMUNICATION 1 MINUTE READ IT'S OKAY TO ASK QUESTIONS , IF THEY'RE RELEVANT PEOPLE FIRST LEAD THE WAY! ASK BEFORE HELPING How to Offer and Provide Assistance Respectfully Disability is not about a specific group of people.
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Sample Staff Training Flyer and Brochure H-3
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H-4 Airport Emergency Communications for People with Disabilities and Others with Access and Functional Needs Learn the Proper Terminology. Make sure you use the right terms when discussing people with disabilities.
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Sample Staff Training Flyer and Brochure H-5 Be Respectful in Your Words and Actions. When interacting with someone with a disability, always be respectful in both your words and actions.
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H-6 Airport Emergency Communications for People with Disabilities and Others with Access and Functional Needs 5 Ask Questions If They're Relevant. nervous during interaction.
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