Airport Emergency Communications for People with Disabilities and Others with Access and Functional Needs (2019) / Chapter Skim
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From page 57... ...
B-1 A P P E N D I X B Accessibility Walkthrough Worksheet The purpose of the accessibility walkthrough is to identify the current emergency communication capabilities of the airport and identify opportunities to make emergency messaging more accessible to people with DAFN. This worksheet can be used as a guide to conduct the assessment and record observations.
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Accessibility Walkthrough Worksheet Section 1: Visual Assessment Location: _________________________________ Date: __________________ Visual Assessment Signage Monitors/ Displays Electronic Notice Boards Visual Paging System Mobile Applications (specify) Video Remote Interpreting Captioned Phones Other: Is this mode available at this location?
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Accessibility Walkthrough Worksheet Section 2: Audio Assessment Location: ________________________________ Date: _________________ Audio Assessment Public Address System Direct-Line Telephones Over-thePhone Translation Services Induction Loop Alarms Megaphone Other: Is this mode available at this location? Is this mode used for emergency communications?
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Accessibility Walkthrough Worksheet Section 3: Human-to-Human Assessment Location: ______________________________ Date: __________________ Human-to-Human Assessment Information Desk Personnel Volunteer Customer Assistance Wheelchair Service Provider ASL Interpreter Foreign Language Translator Other: Is this resource available at this location? Does this person have a unique identifier (e.g., ID badge, colored vest/hats)
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Accessibility Walkthrough Worksheet Section 3: Human-to-Human Assessment (Continued) Human-to-Human Assessment Information Desk Personnel Volunteer Customer Assistance Wheelchair Service Provider ASL Interpreter Foreign Language Translator Other: Notes:
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B-6 Airport Emergency Communications for People with Disabilities and Others with Access and Functional Needs Identify Gaps The information gathered from the accessibility walkthrough can be used to identify gaps where the airport can improve current techniques or provide additional services. To that end, following the walkthrough, the group leader can facilitate a "debriefing" by posing the following additional questions to the group: • In your opinion, what are the most significant barriers to providing emergency information to people with DAFN at this airport?
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Preparing an Implementation Plan This worksheet can be used by the ADA coordinator and emergency management staff to document the process steps for implementing new or enhanced strategies for accessible communications. Strategy Gap Addressed/Population Served Steps for Implementation Responsible Party Timeline Estimated Cost Funding Source Priority Sample Mobile Translation Applications Lack of translation tools in international terminal Place bookmark to Google TranslateTM on home screen of all volunteer tablets Include use of online translation in Volunteer Orientation presentation Include use of online translation tools in Volunteer Orientation packet Guest Services 2 weeks N/A N/A N/A• • •
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