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From page 68... ... 68 C H A P T E R 5 Common Motivations Transit agencies have a wide range of motivations for engaging in partnerships with TNCs. The motivations, however, are often not tied to specific performance indicators, an area in which transit agencies can be more proactive in setting the approach. Read the entire page →
From page 69... ... Findings 69 • TNC representatives also indicated that their initial desire to partner with transit agencies came in part from finding that a high proportion of TNC trips begin or end at a transit station in certain markets. Common Target Markets Partnerships between transit agencies and TNCs materialize in a variety of forms -- in both their target market and the design of the partnership itself. Read the entire page →
From page 70... ... 70 Partnerships Between Transit Agencies and Transportation Network Companies (TNCs) transit agency-operated paratransit, DAR, and non-emergency medical transportation (NEMT) Read the entire page →
From page 71... ... Findings 71 • The transit agency leverages TNC software platforms to offer streamlined, on-demand transit service using its own fleets and operators. At least one software partnership exists (TriMet's RideTap) Read the entire page →
From page 72... ... 72 Partnerships Between Transit Agencies and Transportation Network Companies (TNCs) – To adequately serve older adults and people with disabilities, transit agencies must ensure riders have access to WAVs. Read the entire page →
From page 73... ... Findings 73 Data Sharing, the NTD, and Sunshine Laws Data Sharing Trip data from TNCs enable transit agencies to effectively evaluate program performance and make adjustments as necessary. Commonly requested datasets include trip origins and destinations, VMT, fare amount paid, ride volumes by time and date, the number of rides completed in WAVs, and the number of rides requested but not accepted. Read the entire page →
From page 74... ... 74 Partnerships Between Transit Agencies and Transportation Network Companies (TNCs) Sunshine Laws In the course of this research, transit agencies have reported, and TNCs have corroborated, that the need to maintain the privacy of personally identifiable information (PII) Read the entire page →
From page 75... ... Findings 75 More pressing for the purposes of this research is NTD reporting policies in the context of partnerships between TNCs and transit agencies. Currently, TNC trips provided through transit agency partnerships (that either subsidize or promote those trips) Read the entire page →
From page 76... ... 76 Partnerships Between Transit Agencies and Transportation Network Companies (TNCs) ADA Considerations In December 2016, Secretary of Transportation Anthony R Read the entire page →
From page 77... ... Findings 77 different strategies to provide WAV service with their TNC pilots, as demonstrated through this project's case studies. However, meeting the requirements for response time and availability of service is more difficult. Read the entire page →
From page 78... ... 78 Partnerships Between Transit Agencies and Transportation Network Companies (TNCs) Fare Payment Challenge: TNCs require customers to pay for trips via smartphone, primarily by using a debit or credit card. Read the entire page →
From page 79... ... Findings 79 criminal history record checks (that is, using a driver's license, Social Security number, etc.) are sufficient. Read the entire page →
From page 80... ... 80 Partnerships Between Transit Agencies and Transportation Network Companies (TNCs) Major driving violations or a recent history of minor driving violations may result in disqualification. Read the entire page →
From page 81... ... Findings 81 The larger TNCs have filled this gap with extended excess policies although these policies are mostly secondary. However, a recent TCRP report notes that two gaps may still exist in TNC insurance coverage: where uninsured/underinsured motorist (UM/UIM) Read the entire page →
From page 82... ... 82 Partnerships Between Transit Agencies and Transportation Network Companies (TNCs) which, among other measures, requires criminal background checks of driver-partners in at least 45 states. Read the entire page →

From page 68...

... 68 C H A P T E R 5 Common Motivations Transit agencies have a wide range of motivations for engaging in partnerships with TNCs. The motivations, however, are often not tied to specific performance indicators, an area in which transit agencies can be more proactive in setting the approach.