Innovative Solutions to Facilitate Accessibility for Airport Travelers with Disabilities (2020) / Chapter Skim
Currently Skimming:
Pages 8-22
The Chapter Skim interface presents what we've algorithmically identified as the most significant single chunk of text within every page in the chapter.
Select key terms on the right to highlight them within pages of the chapter.
From page 8... ...
8 2.1 Introduction Travelers with disabilities and older adults make up a large and growing market for the aviation industry. With nearly 20 percent of the U.S.
|
From page 9... ...
Understanding the Needs of Travelers with Disabilities and of Older Adults 9 Those 80 years or older will have quadrupled during the same period to 395 million (World Health Organization 2014)
|
From page 10... ...
10 Innovative Solutions to Facilitate Accessibility for Airport Travelers with Disabilities North America, the carriers from India and the Philippines report that they regularly receive 40 or more requests for wheelchair assistance. 2.2 Disability Travel Market: Open Doors Organization Studies In 2015, Open Doors Organization commissioned Mandala Research, Ltd.
|
From page 11... ...
Understanding the Needs of Travelers with Disabilities and of Older Adults 11 encountered obstacles when dealing with airlines and at the airport (65 percent)
|
From page 12... ...
12 Innovative Solutions to Facilitate Accessibility for Airport Travelers with Disabilities impairments and attitudinal and environmental barriers." This is commonly referred to as a "social model" of disability, in contrast to the older "medical model." In the United States, federal law defines disability as "a physical or mental impairment that, on a permanent or temporary basis, substantially limits one or more major life activities, has a record of such an impairment, or is regarded as having such an impairment." Major life activities include "functions such as caring for one's self, performing manual tasks, walking, seeing, hearing, speaking, breathing, learning, and working." For convenience of analysis and discussion, disabilities may be broadly categorized into a number of types: • Reduced Mobility (lower body) : Ambulatory and Nonambulatory, • Arm and Hand Limitations (upper body)
|
From page 13... ...
Understanding the Needs of Travelers with Disabilities and of Older Adults 13 Among the main factors that affect how independently an individual traveler may function and the level of assistance that person may require are • The severity of the disability, • How long the person has had the disability and when it was acquired (early or late in life) , • The training the person has received in managing the effects of the disability, • The assistive devices to which the person has access, and • The accessibility of the environment.
|
From page 14... ...
14 Innovative Solutions to Facilitate Accessibility for Airport Travelers with Disabilities level changes and accessible facilities such as parking, restrooms, companion restrooms, charging stations, and so on. Persons who are ambulatory may not be able to manage long distances, stand for a long time, or climb stairs.
|
From page 15... ...
Understanding the Needs of Travelers with Disabilities and of Older Adults 15 • Assistance with carry-on luggage, as mandated by the Air Carrier Access Act; and • New biometric technologies that reduce or eliminate document checks. 2.4.3 Vision Loss An estimated 31.3 million American adults (18 and over)
|
From page 16... ...
16 Innovative Solutions to Facilitate Accessibility for Airport Travelers with Disabilities While most individuals who are deaf–blind travel with a companion, under Air Carrier Access Act regulations they must be allowed to fly alone if they can establish a means of communication with carrier personnel and can assist in their own evacuation in case of emergency. At the airport, like most other individuals with vision loss, they rely on the assistance of sighted guides provided by airlines or their subcontractors as also mandated by the Air Carrier Access Act.
|
From page 17... ...
Understanding the Needs of Travelers with Disabilities and of Older Adults 17 For travelers with vision loss at airports, the following are particularly important: • Automatic doors; • Accessible websites and apps with detailed information in appropriate formats (e.g., text maps and detailed directories) ; • Ready access to assistance on arrival from ground transportation; • Timely, reliable, and well-trained service providers that offer assistance appropriate to the individual's needs (e.g., a sighted guide escort rather than a wheelchair)
|
From page 18... ...
18 Innovative Solutions to Facilitate Accessibility for Airport Travelers with Disabilities and gate areas can greatly improve communication. Hearing loops, also known as audio induction loops, are fairly common in Europe as hearing aids with t-coils have long been standard there.
|
From page 19... ...
Understanding the Needs of Travelers with Disabilities and of Older Adults 19 among girls (Centers for Disease Control and Prevention 2018)
|
From page 20... ...
20 Innovative Solutions to Facilitate Accessibility for Airport Travelers with Disabilities dementia, with common types including Alzheimer's, Parkinson's, and Huntington's. Dementia is an umbrella term, encompassing a range of cognitive limitations such as memory loss, personality changes, and issues with language, communication, and thinking.
|
From page 21... ...
Understanding the Needs of Travelers with Disabilities and of Older Adults 21 ACRP Synthesis 51: Impacts of Aging Travelers on Airports provides a detailed summary of the needs of older air travelers and the efforts being made by airports to address them (Mein et al.
|
From page 22... ...
22 Innovative Solutions to Facilitate Accessibility for Airport Travelers with Disabilities to 17 percent among people age 80 and older. Similarly, 82 percent of people age 65 to 69 have Internet at home, decreasing to 44 percent among individuals age 80 and older.
|
Key Terms
This material may be derived from roughly machine-read images, and so is provided only to facilitate research.
More
information on Chapter Skim is available.