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From page 44... ... 44 5.1 Introduction Identifying "best practices" is a form of program evaluation in public policy. It is the process of reviewing policy and management options that have been effective in addressing similar issues in the past and may be transferable to a current problem in other locations. Read the entire page →
From page 45... ... Best Practices 45 Section 5.1 presents summary tables listing all 24 practices in this Reference Guide; each practice is accompanied by a brief description and an indication as to the intended audiences. Practices are organized according to four categories: • Policy development, regulations, and permits. Read the entire page →
From page 46... ... 46 Transportation Network Companies (TNCs) : Impacts to Airport Revenues and Operations -- Reference Guide Ground Transportation Centers The establishment of ground transportation (GT) Read the entire page →
From page 47... ... Best Practices 47 5.1.3 Ground Access Models Overview Several best practices involve the distribution of ground access surveys and the development of tools to estimate air passenger responses to changes in airport access services.46 While these practices are briefly described later in this section, an expanded discussion is appropriate given the important role that models can play in helping airport operators estimate the impacts of pricing and service changes on ground access revenues and mode share. The research team evaluated the models and approaches used to project ground transportation transactions and revenues for financial analysis. Read the entire page →
From page 48... ... 48 Transportation Network Companies (TNCs) : Impacts to Airport Revenues and Operations -- Reference Guide • Finally, because of the resolution these data provide, the resulting models can more reliably estimate elasticities of demand for TNCs and other specific modes with respect to service attributes, such as travel time and cost. Read the entire page →
From page 49... ... Best Practices 49 preference for one mode over another. These mode constants are expressed as a comparison to private vehicle drop-off, which is the "base"47 choice in these models. Read the entire page →
From page 50... ... 50 Transportation Network Companies (TNCs) : Impacts to Airport Revenues and Operations -- Reference Guide VARIABLE TYPE VARIABLE RESIDENTNONBUSINESS RESIDENTBUSINESS NONRESIDENTNONBUSINESS NONRESIDENTBUSINESS Mode Constants Private Vehicle Drop-Off - - - Private Vehicle Parking -- Domestic Terminal -0.71* Read the entire page →
From page 51... ... Best Practices 51 Report 215") to see how the models behave with different policy inputs. Read the entire page →
From page 52... ... 52 Transportation Network Companies (TNCs) : Impacts to Airport Revenues and Operations -- Reference Guide • The ground access–related revenue and fee structures used by airport operators result in complex interactions as a result of demand effects and significant differences in the revenue derived from each passenger trip. Read the entire page →
From page 53... ... Best Practices 53 # PRACTICE BRIEF DESCRIPTION PRIMARY (SECONDARY) AUDIENCE 5.3.1 Develop a comprehensive ground access plan Adopt policies and strategies to manage all ground access programs and activities: parking, commercial ground transportation, private vehicle pick-up and drop-off, and employee access. Read the entire page →
From page 54... ... 54 Transportation Network Companies (TNCs) : Impacts to Airport Revenues and Operations -- Reference Guide # PRACTICE BRIEF DESCRIPTION PRIMARY (SECONDARY) Read the entire page →
From page 55... ... Best Practices 55 # PRACTICE BRIEF DESCRIPTION PRIMARY (SECONDARY) AUDIENCE 5.5.1 Establish trip fees for sustainable revenue that are aligned with ground access policies  A fee charged to commercial vehicle operators doing business at an airport. Read the entire page →
From page 56... ... 56 Transportation Network Companies (TNCs) : Impacts to Airport Revenues and Operations -- Reference Guide # PRACTICE BRIEF DESCRIPTION PRIMARY (SECONDARY) Read the entire page →
From page 57... ... Best Practices 57 5.3 Policy Development, Regulations, and Permits 5.3.1 Develop a Comprehensive Ground Access Plan SOURCE: Steven J Holes, Metropolitan Airports Commission, August 9, 2019. Read the entire page →
From page 58... ... 58 Transportation Network Companies (TNCs) : Impacts to Airport Revenues and Operations -- Reference Guide OBJECTIVES Manage commercial ground transportation services for sustainability, efficiency, and balance vis-àvis aeronautical revenue generation. Read the entire page →
From page 59... ... Best Practices 59 OBJECTIVES Establish conditions and requirements to enable the safe and efficient operation of TNCs on airport property. DESCRIPTION OF PRACTICE Company information and fees Charge application or administration fee. Read the entire page →
From page 60... ... 60 Transportation Network Companies (TNCs) : Impacts to Airport Revenues and Operations -- Reference Guide Training: TNCs must establish a driver training program to ensure all drivers are familiar with airport rules and regulations. Read the entire page →
From page 61... ... Best Practices 61 5.3.5 Establish Performance Indicators OBJECTIVES Manage environmental impacts of TNCs, including deadhead trips, VMT, and greenhouse gas emissions. DESCRIPTION OF PRACTICE Establish performance indicators to manage/reduce the impact of TNCs on emissions, fuel consumption, and greenhouse gases. Read the entire page →
From page 62... ... 62 Transportation Network Companies (TNCs) : Impacts to Airport Revenues and Operations -- Reference Guide 5.4 Transportation Network Company and Ground Access Management, Operations, and Analysis 5.4.1 Curb Management LONG-TERM PLANNING CONSIDERATIONS Design landside infrastructure with flexibility in mind. Read the entire page →
From page 63... ... Best Practices 63 OBJECTIVES Provide adequate capacity; set location in reasonable proximity to terminals; provide driver facilities. DESCRIPTION OF PRACTICE Staging areas: location Recommended travel time from hold area to passenger pick-up location should not exceed 5 minutes; upper limit should not exceed 10 minutes at peak periods. Read the entire page →
From page 64... ... 64 Transportation Network Companies (TNCs) : Impacts to Airport Revenues and Operations -- Reference Guide OBJECTIVES Provide arriving passengers with clear, simple, universal communication of pick-up locations: curb, level, door, or nearby lot or garage. Read the entire page →
From page 65... ... Best Practices 65 5.4.4 Rematch OBJECTIVES Reduce deadhead trips and emissions; reduce customer pick-up wait times. Rematch can be an effective solution for airports with congested staging lots, as it reduces the number of drivers dispatched from the staging lots. Read the entire page →
From page 66... ... 66 Transportation Network Companies (TNCs) : Impacts to Airport Revenues and Operations -- Reference Guide OBJECTIVE Provide relevant airport staff with recent data on how people get to the airport. Read the entire page →
From page 67... ... Best Practices 67 5.4.6 Access Mode-Choice Modeling OBJECTIVES Provide relevant airport staff with a framework to use ground access survey data for forecasting and planning. DESCRIPTION OF TECHNOLOGY AND PRACTICE Probabilistic model that incorporates ground access survey trip data and data about level of service for each access mode to estimate how sensitive people are to changes in those levels of service. Read the entire page →
From page 68... ... 68 Transportation Network Companies (TNCs) : Impacts to Airport Revenues and Operations -- Reference Guide 5.5 Business and Revenue Analysis and Capital Programming 5.5.1 Establish Trip Fees for Sustainable Revenue That Are Aligned with Ground Access Policies OBJECTIVES Set commercial ground transportation trip fees to support sustainable revenue for operating and capital expenses; in a consistent, transparent manner, apply them fairly and equitably across all commercial ground transportation operators. Read the entire page →
From page 69... ... Best Practices 69 MWAA -- Metropolitan Washington Airports Authority SOURCES: ACRP Project 01-35: Airport Survey, June 2018. ACI-NA, Survey of Airport Trip Fees, August 2018. Read the entire page →
From page 70... ... 70 Transportation Network Companies (TNCs) : Impacts to Airport Revenues and Operations -- Reference Guide 5.5.2 Monitor Revenue and Activity OBJECTIVES Receive and compile TNC transaction and trip data of sufficient accuracy to support audits, monitor compliance with permits, establish baseline activity, and track trends. Read the entire page →
From page 71... ... Best Practices 71 5.5.3 Forecasting: Develop Simulation Tools to Estimate Changes in Mode Share and Revenue Under Different Scenarios OBJECTIVES Provide relevant airport staff with a tool to explore policy and service changes. DESCRIPTION OF TECHNOLOGY AND PRACTICE Simulation tool that uses ground access survey data and ensuing ground access mode-choice models to estimate changes in mode share and, correspondingly, ground transportation revenues based on changes in policy or level of service. Read the entire page →
From page 72... ... 72 Transportation Network Companies (TNCs) : Impacts to Airport Revenues and Operations -- Reference Guide 5.5.4 Maintain Airport Credit Rating OBJECTIVES Maintain credit ratings adequate to support bonded indebtedness required to replace infrastructure and expand facilities necessary to support passenger enplanements. Read the entire page →
From page 73... ... Best Practices 73 5.5.5 Monitor Rental Car Transactions and Programs Continue to review monthly transaction reports for trends. Meet regularly with rental car companies to understand current business practices and new programs (e.g., pick-ups and drop-offs at the curb for premier customers; companies entering into agreements with TNCs to rent cars to drivers) Read the entire page →
From page 74... ... 74 Transportation Network Companies (TNCs) : Impacts to Airport Revenues and Operations -- Reference Guide SOURCE: Uber Blog; used by permission. Read the entire page →
From page 75... ... Best Practices 75 5.6.3 Predispatch OBJECTIVES Reduces TNC rider wait times. Reduces curbside crowding. Read the entire page →
From page 76... ... 76 Transportation Network Companies (TNCs) : Impacts to Airport Revenues and Operations -- Reference Guide OBJECTIVES Personalize and optimize transportation routes with a variety of different vehicles. Read the entire page →
From page 77... ... Best Practices 77 5.6.7 Autonomous Vehicles OBJECTIVES Many theoretical benefits attach to widespread implementation of autonomous vehicle (AV) technology. Read the entire page →
From page 78... ... 78 Transportation Network Companies (TNCs) : Impacts to Airport Revenues and Operations -- Reference Guide SOURCE: Photo courtesy Austin-Bergstrom International Airport Parking, August 2, 2019. Read the entire page →

From page 44...

... 44 5.1 Introduction Identifying "best practices" is a form of program evaluation in public policy. It is the process of reviewing policy and management options that have been effective in addressing similar issues in the past and may be transferable to a current problem in other locations.