Escalator Falls (2020) / Chapter Skim
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From page 28... ...
28 Effective Practices to Manage Risk of Escalator Falls This chapter introduces the effective practices needed to manage escalator falls that are identified in the literature review and survey and analysis of incident data. Effective practices range from relatively low-cost signage improvements, escalator speed reduction, and implementation of remote baggage check-in to major terminal remodels.
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Effective Practices to Manage Risk of Escalator Falls 29 Entrapment Prevention In addition to slip and fall prevention, airports need to increase public awareness of entrapment. Many examples from around the world of public service videos illustrate the dangers of entrapment; most of the examples focus on public transportation and shopping malls.
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30 Escalator Falls Figure 4-2. Clear orange markings and brushes on the edge of the step, Singapore Airport (Courtesy of K
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Effective Practices to Manage Risk of Escalator Falls 31 Crowd Management Crowd management at the entrance and exit to escalators is both a design and operational issue. Airports must provide sufficient space to manage surges in passenger flows and to permit an orderly transition on and off the escalator.
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32 Escalator Falls Audio Messaging Audio messaging is more common on moving walkways than escalators. Audio messages can be provided through speakers located on the escalator and encourage passengers to face forward, hold handrails, and stand in the center of the step.
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Effective Practices to Manage Risk of Escalator Falls 33 steps for passengers carrying baggage, expanding flat space at escalator entrances and exits, and reducing operating speeds. Wider steps are important for airport applications where a large portion of passengers have some sort of baggage.
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34 Escalator Falls Escalator Operations The two most effective escalator operations practices are signage and escalator speed. Survey respondents indicated the importance of routine escalator maintenance programs, installing high-quality escalators designed for 24-hour operations, 7 days per week, 365 days per year, with load factors adequately accounting for heavy passenger loads and baggage.
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Effective Practices to Manage Risk of Escalator Falls 35 The airport made their decision to reduce speed based upon their observations of how passengers interact with the escalators and on the average age of the passengers -- the airport's market largely consists of retirees and older passengers. Despite signs discouraging the behavior, passengers would still try to carry their sometimes heavy and awkward bags on the escalator, even dragging the heavy bags up the escalator behind them.
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36 Escalator Falls of the sign with an elevator icon and a directional arrow pointing to the elevator. This would better follow the primacy principle.
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Effective Practices to Manage Risk of Escalator Falls 37 use of small font using all capital letters is less legible than mixed capitalization. The sign does prohibit bare feet and the danger at the edge of the step, but the effectiveness is lost as a result of the wordiness and poor layout.
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38 Escalator Falls Figure 4-9. Freestanding sign at escalator entrance.
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Effective Practices to Manage Risk of Escalator Falls 39 Figure 4-11. Signage on escalator at Halifax Stanfield International Airport (YHZ)
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40 Escalator Falls Figure 4-13 shows a sign with icons and pictograms under consideration at a U.S. airport.
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Effective Practices to Manage Risk of Escalator Falls 41 Sign is inconspicuous on side of escalator. Figure 4-14.
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42 Escalator Falls Figure 4-16. Freestanding signs at escalator entrance in Singapore Airport (Courtesy of K
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Effective Practices to Manage Risk of Escalator Falls 43 The photographs also illustrate the use of green directional arrows on the side of the escalator, a green light bar in the threshold and other markings indicating the direction. The down escalator on the right has a red bar and red lights to discourage access.
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44 Escalator Falls Figure 4-19. Green arrow conveys direction.
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Effective Practices to Manage Risk of Escalator Falls 45 but outdoor, environment. This escalator may operate in either direction.
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46 Escalator Falls Figure 4-22. Korean escalator signage (Courtesy of H
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Effective Practices to Manage Risk of Escalator Falls 47 Figure 4-25 is the small red sign visible in the left side of the photo in Figure 4-23. This sign is insufficiently obvious but does provide an additional visual cue.
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48 Escalator Falls Figure 4-27. Placard and overhead sign for elevator.
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Effective Practices to Manage Risk of Escalator Falls 49 Figure 4-28. Overhead sign for elevator.
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50 Escalator Falls Terminal Design Vertical Change Elements Co-location The best escalator safety device is an elevator! Risk management professionals and many of the reviewed references agreed with this statement.
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Effective Practices to Manage Risk of Escalator Falls 51 Terminal Operations Homing Elevators MSP airport has a policy of co-locating vertical change elements. It also has a practice of "homing" the elevator and leaving the doors open to be more inviting.
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From page 52... ...
52 Escalator Falls Terminal 1 include the decision to locate elevators on the path of travel where they are more conspicuous, making them a more attractive option than escalators for moving between floors. Figure 4-34 shows an in-use elevator co-located with stairs and the escalator.
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From page 53... ...
Effective Practices to Manage Risk of Escalator Falls 53 Remote Baggage Check-In Remote baggage drop-off benefits both passengers and air carriers. TPA opened a new rental car center and an innovative common-use remote bag check-in.
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