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Escalator Falls (2020) / Chapter Skim
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Pages 62-71

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From page 62...
... 62 A P P E N D I X B Data Collection Instrument DATE Dear Airport Professional: This survey has been developed for Airport Cooperative Research Program (ACRP) Synthesis Project 11-03/Topic S04-25 to identify and describe how airports mitigate risks from escalator usage.
From page 63...
... Data Collection Instrument 63 Survey to Airports ACRP's Synthesis Project S19-04-25 on Escalator Falls objective is to identify and describe how airports mitigate risks from escalator usage. The target audience for this synthesis project is airport operators (planning and engineering groups; marketing, customer experience, and revenue/advertising; safety and risk managers; maintenance)
From page 64...
... 64 Escalator Falls The scope of this survey is identification of how airports mitigate risks from escalator usage. For airports with multiple terminals and renovations, please answer questions for the most recently updated part of the airport terminal.
From page 65...
... Data Collection Instrument 65 For situations where the escalators and elevators are not co-located, please estimate the average distance to the nearest elevators. less than 50 feet __ more than 50 feet____ not sure___ Wayfinding and Signage Yes No Is the location of the elevator clearly visible on the path of travel?
From page 66...
... 66 Escalator Falls Escalator Malfunction The reported escalator incidents [are] due to escalator malfunction or are they a result of any of the following?
From page 67...
... Data Collection Instrument 67 Other factors (#) _______________General description ________ Please describe in general terms if any of the following were mentioned in incident reports: footwear (heels, Crocs, etc.)
From page 68...
... 68 Escalator Falls Does the airport have a program to mitigate escalator crowding? If yes, please answer the next three questions.
From page 69...
... Data Collection Instrument 69 General Questions Does the airport have "feet on the ground" or "ambassadors" (color-coated staff or volunteers) to assist passengers?
From page 70...
... 70 Escalator Falls Is there a risk management system that would improve reporting of escalator incidents? If, yes, please describe.
From page 71...
... Data Collection Instrument 71 Are these the newer escalators? Yes______ No____ Are the entrances to and exits from the escalators well illuminated?

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