Airport Workforce Programs Supporting Employee Well-Being (2020) / Chapter Skim
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Pages 23-33
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23 Case Examples of Airport Employee Well-Being Programs After completing the survey, which was designed to gather data regarding well-being programs from a wide variety of airports, the next step in this project was to conduct case story interviews to gather more in-depth information about the well-being programs at a few select airports. The employee well-being programs of five airports are presented in this chapter.
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24 Airport Workforce Programs Supporting Employee Well-Being Case Example #1: General Aviation (GA) Airport Airport Background Information Related to Employee Well-Being Programs This general aviation (GA)
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Case Examples of Airport Employee Well-Being Programs 25 Keys to Success Key Players County Wellness Coordinator Airport Leadership Participating Employees Wellness Counsel The online portal makes it easier and more accessible for employees across the county to participate in program offerings, especially in online challenges and webinars. Offering events at various locations across the county increases participation and provides county employees the opportunity to meet people from other departments and learn what others do.
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26 Airport Workforce Programs Supporting Employee Well-Being Case Example #2: Small-Hub Airport Airport Background Information Related to Employee Well-Being Programs The Director of Human Resources and Diversity oversees the wellness program at this small airport. The program was first implemented in 2010 by the Benefits Department but has undergone a "restructuring" beginning in 2019.
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Case Examples of Airport Employee Well-Being Programs 27 Keys to Success Key Players Employee committee members Program coordinator Airport leadership Participating employees Representation from each department in the wellness program planning committee is important to ensure employees' interests are considered. At this airport, suggestions from each department will be ranked and voted on by employees, then the Executive Director will make the final decision regarding what well-being initiatives will be implemented in the upcoming year.
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28 Airport Workforce Programs Supporting Employee Well-Being Case Example #3: Medium-Hub Airport Airport Background Information Relevant to Employee Well-Being Programs The Human Resources Manager of this medium-sized municipal airport oversees the wellness program that is provided both through the municipality and through internal efforts at the airport. Greatest Employee Stressors Employee Shortage Leading to Excessive Overtime Job Insecurity and Low Compensation Winter Operations & Emergency Snow Call for Many Employees The greatest stressors for employees in this airport include the following: This airport recently faced some local organizational changes.
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Case Examples of Airport Employee Well-Being Programs 29 Municipality-run wellness program that offers free opportunities for employees to access wellness tools and fitness classes. Classes include: Cooking, nutrition, smoking cessation, diabetes information Challenges include: Walking/steps, water intake, weight loss Monthly newsletter that highlights fitness class schedules and other health-related information.
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30 Airport Workforce Programs Supporting Employee Well-Being Case Example #4: Large-Hub Airport Airport Background Information Related to Employee Well-Being Programs A large airport with over 2,000 employees and a wide-spanning campus demands a Health and Wellness team. This large airport employs a Health and Wellness Senior Manager who oversees a team of four internal employees and additional contractors to support the employee well-being program.
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Case Examples of Airport Employee Well-Being Programs 31 Three-tiered approach to incentivize healthy behaviors. If an employee completes all associated responsibilities within one of the three components, they receive one additional day of pay for up to three additional days of pay during the year.
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32 Airport Workforce Programs Supporting Employee Well-Being Case Example #5: Large-Hub Airport, Part of Multi-Airport System Airport Background Information Related to Employee Well-Being Programs The wellness program at this multi-airport system is managed by the Wellness Director. The airport authority began its employee well-being program 17 years ago.
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Case Examples of Airport Employee Well-Being Programs 33 Keys to Success Key Players Municipality Designated well-being program position Airport leadership Participating employees Employee committee members Assembling committees with ambassadors from each airport and division to provide recommendations and input can increase participation since the suggestions are then employee-driven. Offering "sales" presentations to various levels of management informing them of the benefit of the program can help gain buy-in.
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