Airport Operations Training at Small Airports (2020) / Chapter Skim
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31 Introduction Each section of this chapter presents survey results for three segments of study participants. First, responses from the entire sample of airports are represented.
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32 Airport Operations Training at Small Airports Figure 6. Participating airports by FAA region.
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Survey Results 33 (see Figure 7)
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34 Airport Operations Training at Small Airports Figure 9. Number of operations personnel, small airports.
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Survey Results 35 generalizable to the entire population of airports in each category. Airports may spend much more or much less than these averages.
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36 Airport Operations Training at Small Airports Training Methods Among all airports participating in the study, 22.82% have a dedicated training department. Among participating large airports, 33.82% have a dedicated training department whereas, among participating small airports, only 13.58% have a dedicated training department.
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Survey Results 37 Figure 12. Areas of operations personnel responsibilities, small airports.
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38 Airport Operations Training at Small Airports The most common method for training operations employees is on-the-job training, indicated by 85.81% of participating airports. Other common methods include computer-based training (70.27%)
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Survey Results 39 7. Aeronautical radio procedures (84.17%)
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40 Airport Operations Training at Small Airports Figure 16. Training topics, all airports.
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Survey Results 41 Figure 17. Training topics, large airports.
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42 Airport Operations Training at Small Airports Among participating small airports, at least 75% of participating airports mention the following nine topic areas, shown in order of popularity (see Figure 18)
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Survey Results 43 Figure 18. Training topics, small airports.
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44 Airport Operations Training at Small Airports Figure 19. Sources of initial training, all airports.
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Survey Results 45 Figure 21. Sources of initial training, small airports.
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46 Airport Operations Training at Small Airports Figure 23. Sources of recurrent training, large airports.
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Survey Results 47 Effective Training Strategies In an effort to determine practices currently in use to train airport operations personnel, the survey asked participants about their most effective methods for training employees with some aviation experience or education, as well as for training those without aviation experience or education. The word cloud in Figure 25 presents a visual of terms mentioned most often by participating small airports in training those with some aviation experience.
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48 Airport Operations Training at Small Airports In training airport operations personnel without aviation experience or education, the following themes are apparent among participating airports: • Structured classroom training followed up with on-the-job training • Formal training courses: AAAE, Airport Safety and Operations Specialist (ASOS) , ANTN • Conference sessions • Use of periodic evaluations to ensure retention • Sending employees to attend classes at local colleges • Training conducted in the same way as for those with experience • Refusal to hire those without previous aviation experience Innovative Training Practices Participating airports were also asked about unique or innovative training practices that they implement in training airport operations personnel.
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