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Pages 4-13

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From page 4...
... 4 Overview Airports of all sizes are responsible for ensuring a safe and secure airport environment for the benefit of users, passengers, tenants, and employees. Maintaining a safe and secure landside and airside environment produces great benefits.
From page 5...
... Introduction 5 It should be noted that, because of a lack of recent research in this field, specifically related to airport operations, some sources may appear a bit dated. This lack of recent literature not only supports the timeliness of this synthesis but also encourages other researchers in the field to examine the airport operations position and the training and retention of airport operations personnel.
From page 6...
... 6 Airport Operations Training at Small Airports Although training and education of airport operations employees offer benefits for airports of all sizes, in an effort to bring clarity to this synthesis and focus on specific efforts by airports to develop personnel, this synthesis focuses on the training of airport operations employees. With that focus in mind, airports develop more well-rounded employees who are able to be considered in succession planning efforts when education is also part of training.
From page 7...
... Introduction 7 4. Part 139.307, Unpaved areas 5.
From page 8...
... 8 Airport Operations Training at Small Airports As delineated in this section of Part 139, certificated airports must provide "sufficient and qualified personnel" who are "equipped with sufficient resources" and "adequately trained" as specified (GPO, 2019)
From page 9...
... Introduction 9 18. Aircraft rescue and firefighting 19.
From page 10...
... 10 Airport Operations Training at Small Airports • Definition of instrument flight rules (IFR) , visual flight rules (VFR)
From page 11...
... Introduction 11 Thus, personnel must be skilled at communicating professionally and calmly in all situations. Role playing and on-the-job experiences while shadowing more experienced employees can build employee confidence in this area.
From page 12...
... 12 Airport Operations Training at Small Airports Training Delivery Options To ensure qualified airport operations personnel, it is incumbent upon airports to provide initial, as well as recurrent, training. This training can be, and often is, developed and delivered in-house.
From page 13...
... Introduction 13 Although airport operations departments conduct both classroom and on-the-job training, most training programs are not formalized. Training just seems to happen.

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