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From page 62... ... 51 APPENDIX B: Speaker Biographies Welcome and Introductory Remarks Neil Pedersen, Executive Director, Transportation Research Board Neil Pedersen has been Executive Director of the Transportation Research Board (TRB) since 2015. In that role he provides executive direction and leadership to TRB's technical activities, including its annual meeting of over 13,000 transportation professionals, its more than 200 technical committees, its conferences, and its publications; its peer reviewed policy consensus studies; and its multimodal cooperative research programs. Prior to joining TRB, Neil spent 29 years at the Maryland Department of Transportation, where he served the last eight years as State Highway Administrator and Governor's Highway Safety Representative. Over his career, Neil has been involved in volunteer leadership roles in both TRB and the American Association of Transportation Officials (AASHTO) Read the entire page →
From page 63... ... 52 FAA: Overview of Efforts to Ensure Consistency Winsome Lenfert, Deputy Associate Administrator for Airports, Federal Aviation Administration Winsome Lenfert has been the Deputy Associate Administrator for Airports since February 2017. The Airports organization has responsibility for all programs related to airport safety and inspections, and standards for airport design, construction and operations (including international harmonization of airport standards) . Each year, the office awards approximately $3.3 billion in airport grants and approves passenger facility charge collections totaling approximately $2 billion. The office is also responsible for national airport planning, as well as environmental and social requirements. The office establishes policies related to airport rates and charges, compliance with grant assurances and airport privatization. She began her career with the FAA as an Airport Certification Safety Inspector. Since then she has held many positions with the FAA including Airport Certification/Safety Specialist in Washington, DC; Community Planner for the O'Hare Modernization Program in Chicago, Illinois; Assistant Manager of the Detroit Airport District Office in Detroit, Michigan; and both Manager of Regional Operations and Director for the Airports Division Southern Region in Atlanta, Georgia. She has a commercial pilot certificate with an instrument rating and held a Certified Flight Instructor Certificate. Health Update A: Health, Safety and Travel during the ongoing COVID‐19 Pandemic Dr. Hillary Godwin, Dean University of Washington, School of Public Health Dr. Hilary Godwin joined the University of Washington in 2018 as Dean of the School of Public Health. Over her career, Dr. Godwin's research has focused primarily on elucidating the molecular toxicology of engineered nanomaterials and lead. She has also worked on community‐based approaches to addressing environmental health problems. Dr. Godwin is passionate about projects and programs that involve interdisciplinary collaboration and provide a scientific basis for prevention‐based approaches to improving health. Health Update B: Passenger Risk Perception, Confidence, and Behavior Dr. Baruch Fischhoff Dr. Baruch Fischhoff is the Howard Heinz University Professor in the Department Engineering and Public Policy and Institute for Politics and Strategy at Carnegie Mellon University. He is a member of the National Academy of Sciences and of the National Academy of Medicine and has held several high‐level posts with national organizations focused on risk analysis, risk communication, and behavioral and social science research. Dr. Fischhoff is a Fellow of the American Psychological Association (APA) Read the entire page →
From page 64... ... 53 awards and honors, he has received APA's Award for Distinguished Service to Psychology. A graduate of the Detroit Public Schools, he holds a BS in mathematics and psychology from Wayne State University and an MA and PhD in psychology from the Hebrew University of Jerusalem. Overture – An Industry Overview in the New Normal to Ensure the Health and Safety of Travelers Roger Dow, President and CEO, U.S. Travel Association Roger Dow is the President and CEO of the U.S. Travel Association, a Washington, D.C.‐based organization whose mission is to increase travel to and within the United States. Mr. Dow regularly meets with executive branch and congressional leaders to discuss industry priorities, and his efforts have resulted in major legislative victories. He was instrumental in establishing Brand USA, the highly effective national travel and tourism promotion program. Mr. Dow is the recipient of multiple honors, including the 2018 MPI Industry Leader Award. Mr. Dow served in the United States Army with the 101st Airborne Division in Vietnam, where he received the Bronze Star and other citations. He earned a Bachelor of Science degree from Seton Hall University and holds an honorary degree from Johnson & Wales University. Medium‐ Large Hub Airports: Executive Level Discussion and Highlight of Current and Future Plans Lance Lyttle, Managing Director, Seattle‐Tacoma International Airport Lance Lyttle is the Managing Director for Seattle‐Tacoma International Airport. Before joining Port of Seattle, Mr. Lyttle was Chief Operating Officer for Houston's three airports and Assistant General Manager at Hartsfield Jackson. A growth‐ oriented executive, he has led strategic development efforts of $5B at Houston airports and played a key role in the $6B development in Atlanta. Today he leads a multi‐billion‐ dollar terminal revitalization program including an international arrivals facility, renovating the north and south satellites, and upgrading the baggage handling system. In 2017, he was elected to the Board of Directors of Airports Council International. Mr. Lyttle holds a B.Sc. in Physics and Computer Science and a M.Sc. in Management Information Systems. Joseph Lopano, Chief Executive Officer, Tampa International Airport Mr. Lopano has worked 40 years in the aviation industry: at Dallas/Fort Worth Airport for 14 years as its Executive Vice President for Marketing and Terminal Management; in leadership positions at Continental Airlines; and since 2011in his current role as CEO of Tampa International Airport. Mr. Lopano serves on the board of the Hillsborough County Metropolitan Planning Organization and is a member of the Executive Committee for the Tampa Hillsborough Economic Development Corporation. Mr. Lopano is a member of the Tony Jannus Distinguished Aviation Society and a past Honorary Commander at MacDill Air Force Base. Nationally, Mr. Lopano serves on the Airports Council World Governing Board, the U.S. Travel Association's Board and Executive Committee and the USTA Gateway Airports Council. He received a bachelor's degree in finance and accounting from Pace University in New York. Read the entire page →
From page 65... ... 54 Airlines: Discussion and Highlights of Current Plans Kirk Hotelling, Vice President, American Airlines Kirk Hotelling is Vice President of Airport Affairs and Facilities at American Airlines, where he oversees relationships with Dallas Fort Worth International Airport, Phoenix Sky Harbor International Airport, Los Angeles International Airport, and 300 non‐hub airports. Kirk also manages redevelopment on American's Robert L. Crandall Campus in Fort Worth and oversees American's extensive construction portfolio at airports around the system. Mr. Hotelling joined US Airways in November 2000, which merged with American in December 2013. Before joining the airline, he served as an officer in the U.S. Army in Fort Benning, GA; Berlin, Germany; and in the Middle East during Operations Desert Shield and Desert Storm. A native of northwestern Ohio, Kirk is a 1988 graduate from the United States Military Academy at West Point and currently resides in Dallas, Texas. Andrew Boyett, Southwest Airlines Andrew Boyett leads Customer Experience Strategy at Southwest Airlines. As part of his day‐to‐day role, Mr. Boyette is responsible for overseeing ongoing investment in Southwest's customers and ensuring that the organization has a vision for how the Southwest experience evolves over time. During the pandemic, Mr. Boyette's role has also included developing the Southwest Promise, coordinating Customer Experience changes across the enterprise, and managing vendor relationships. Prior to Southwest Airlines, Mr. Boyette served as an operations executive in the manufacturing sector and a management consultant at Accenture. He holds a BA from Hampden‐Sydney College and an MBA from Southern Methodist University. Other Stakeholders: Challenges of Social Distancing and a Touchless Environment Joe Thornton, Vice President and Chief Operating Officer, HMS Host Joe Thornton is Executive Vice President & Chief Operating Officer at HMSHost, a global restaurateur and world leader in delivering innovative dining solutions in travel venues. HMSHost operates in more than 120 airports around the globe and at more than 80 travel plazas in North America. Joe is responsible for HMSHost operations of more than 1,700 food and beverage locations in North America. Mr. Thornton joined HMSHost in 2020. Before HMSHost, he was chief operating officer at Jamba Juice where he led all field and headquarter functions related to operations, operations services, training, and franchise support and before that he was with Starbucks, where he led the operation of 2,400 company‐operated stores and 40,000 employees. Joe is actively involved in diversity work and is a keynote speaker on the topic of leadership in the community. He is a published author. His first book, "The Power Of Or: Choosing And Doing What Matters Most," was released in February 2020. Read the entire page →
From page 66... ... 55 Rob Mitchell, Business Development, Global Airport Partnerships, Uber Rob Mitchell is the global airport partnerships lead for Uber Technologies, where he is responsible for Uber's airport partnerships around the world. Through partnerships, operational excellence, and product development and innovation, he and the Uber airports team are committed to improving the end‐to‐end customer journey at airports. Prior to joining Uber, Rob previously served as Manager, Government and Airport Affairs at JetBlue. Rob holds a Master of Business Administration from Northwestern University–Kellogg School of Management and a Bachelor's degree in Government from Wesleyan University. Daniel Price, Policy Coordination Manager, Strategy, Policy Coordination, & Innovation, TSA With over 15 years of experience in government and private sector, Dan is a leader in homeland security policy and trade and transportation security. Currently, Dan is serving as Vice Chair of TSA's Business Resumption Task Force. Prior to joining TSA in 2019 as the Agency's Manger for Policy Coordination, Dan helped establish and served as the Director of the Counter Unmanned Aircraft Systems (C‐UAS) Program Management Office within the DHS Office of Strategy, Policy and Plans (PLCY) Read the entire page →

From page 62...

... 51 APPENDIX B: Speaker Biographies Welcome and Introductory Remarks Neil Pedersen, Executive Director, Transportation Research Board Neil Pedersen has been Executive Director of the Transportation Research Board (TRB) since 2015. In that role he provides executive direction and leadership to TRB's technical activities, including its annual meeting of over 13,000 transportation professionals, its more than 200 technical committees, its conferences, and its publications; its peer reviewed policy consensus studies; and its multimodal cooperative research programs. Prior to joining TRB, Neil spent 29 years at the Maryland Department of Transportation, where he served the last eight years as State Highway Administrator and Governor's Highway Safety Representative. Over his career, Neil has been involved in volunteer leadership roles in both TRB and the American Association of Transportation Officials (AASHTO)

Read the entire page →

From page 63...

... 52 FAA: Overview of Efforts to Ensure Consistency Winsome Lenfert, Deputy Associate Administrator for Airports, Federal Aviation Administration Winsome Lenfert has been the Deputy Associate Administrator for Airports since February 2017. The Airports organization has responsibility for all programs related to airport safety and inspections, and standards for airport design, construction and operations (including international harmonization of airport standards) . Each year, the office awards approximately $3.3 billion in airport grants and approves passenger facility charge collections totaling approximately $2 billion. The office is also responsible for national airport planning, as well as environmental and social requirements. The office establishes policies related to airport rates and charges, compliance with grant assurances and airport privatization. She began her career with the FAA as an Airport Certification Safety Inspector. Since then she has held many positions with the FAA including Airport Certification/Safety Specialist in Washington, DC; Community Planner for the O'Hare Modernization Program in Chicago, Illinois; Assistant Manager of the Detroit Airport District Office in Detroit, Michigan; and both Manager of Regional Operations and Director for the Airports Division Southern Region in Atlanta, Georgia. She has a commercial pilot certificate with an instrument rating and held a Certified Flight Instructor Certificate. Health Update A: Health, Safety and Travel during the ongoing COVID‐19 Pandemic Dr. Hillary Godwin, Dean University of Washington, School of Public Health Dr. Hilary Godwin joined the University of Washington in 2018 as Dean of the School of Public Health. Over her career, Dr. Godwin's research has focused primarily on elucidating the molecular toxicology of engineered nanomaterials and lead. She has also worked on community‐based approaches to addressing environmental health problems. Dr. Godwin is passionate about projects and programs that involve interdisciplinary collaboration and provide a scientific basis for prevention‐based approaches to improving health. Health Update B: Passenger Risk Perception, Confidence, and Behavior Dr. Baruch Fischhoff Dr. Baruch Fischhoff is the Howard Heinz University Professor in the Department Engineering and Public Policy and Institute for Politics and Strategy at Carnegie Mellon University. He is a member of the National Academy of Sciences and of the National Academy of Medicine and has held several high‐level posts with national organizations focused on risk analysis, risk communication, and behavioral and social science research. Dr. Fischhoff is a Fellow of the American Psychological Association (APA)

Read the entire page →

From page 64...

... 53 awards and honors, he has received APA's Award for Distinguished Service to Psychology. A graduate of the Detroit Public Schools, he holds a BS in mathematics and psychology from Wayne State University and an MA and PhD in psychology from the Hebrew University of Jerusalem. Overture – An Industry Overview in the New Normal to Ensure the Health and Safety of Travelers Roger Dow, President and CEO, U.S. Travel Association Roger Dow is the President and CEO of the U.S. Travel Association, a Washington, D.C.‐based organization whose mission is to increase travel to and within the United States. Mr. Dow regularly meets with executive branch and congressional leaders to discuss industry priorities, and his efforts have resulted in major legislative victories. He was instrumental in establishing Brand USA, the highly effective national travel and tourism promotion program. Mr. Dow is the recipient of multiple honors, including the 2018 MPI Industry Leader Award. Mr. Dow served in the United States Army with the 101st Airborne Division in Vietnam, where he received the Bronze Star and other citations. He earned a Bachelor of Science degree from Seton Hall University and holds an honorary degree from Johnson & Wales University. Medium‐ Large Hub Airports: Executive Level Discussion and Highlight of Current and Future Plans Lance Lyttle, Managing Director, Seattle‐Tacoma International Airport Lance Lyttle is the Managing Director for Seattle‐Tacoma International Airport. Before joining Port of Seattle, Mr. Lyttle was Chief Operating Officer for Houston's three airports and Assistant General Manager at Hartsfield Jackson. A growth‐ oriented executive, he has led strategic development efforts of $5B at Houston airports and played a key role in the $6B development in Atlanta. Today he leads a multi‐billion‐ dollar terminal revitalization program including an international arrivals facility, renovating the north and south satellites, and upgrading the baggage handling system. In 2017, he was elected to the Board of Directors of Airports Council International. Mr. Lyttle holds a B.Sc. in Physics and Computer Science and a M.Sc. in Management Information Systems. Joseph Lopano, Chief Executive Officer, Tampa International Airport Mr. Lopano has worked 40 years in the aviation industry: at Dallas/Fort Worth Airport for 14 years as its Executive Vice President for Marketing and Terminal Management; in leadership positions at Continental Airlines; and since 2011in his current role as CEO of Tampa International Airport. Mr. Lopano serves on the board of the Hillsborough County Metropolitan Planning Organization and is a member of the Executive Committee for the Tampa Hillsborough Economic Development Corporation. Mr. Lopano is a member of the Tony Jannus Distinguished Aviation Society and a past Honorary Commander at MacDill Air Force Base. Nationally, Mr. Lopano serves on the Airports Council World Governing Board, the U.S. Travel Association's Board and Executive Committee and the USTA Gateway Airports Council. He received a bachelor's degree in finance and accounting from Pace University in New York.

Read the entire page →

From page 65...

... 54 Airlines: Discussion and Highlights of Current Plans Kirk Hotelling, Vice President, American Airlines Kirk Hotelling is Vice President of Airport Affairs and Facilities at American Airlines, where he oversees relationships with Dallas Fort Worth International Airport, Phoenix Sky Harbor International Airport, Los Angeles International Airport, and 300 non‐hub airports. Kirk also manages redevelopment on American's Robert L. Crandall Campus in Fort Worth and oversees American's extensive construction portfolio at airports around the system. Mr. Hotelling joined US Airways in November 2000, which merged with American in December 2013. Before joining the airline, he served as an officer in the U.S. Army in Fort Benning, GA; Berlin, Germany; and in the Middle East during Operations Desert Shield and Desert Storm. A native of northwestern Ohio, Kirk is a 1988 graduate from the United States Military Academy at West Point and currently resides in Dallas, Texas. Andrew Boyett, Southwest Airlines Andrew Boyett leads Customer Experience Strategy at Southwest Airlines. As part of his day‐to‐day role, Mr. Boyette is responsible for overseeing ongoing investment in Southwest's customers and ensuring that the organization has a vision for how the Southwest experience evolves over time. During the pandemic, Mr. Boyette's role has also included developing the Southwest Promise, coordinating Customer Experience changes across the enterprise, and managing vendor relationships. Prior to Southwest Airlines, Mr. Boyette served as an operations executive in the manufacturing sector and a management consultant at Accenture. He holds a BA from Hampden‐Sydney College and an MBA from Southern Methodist University. Other Stakeholders: Challenges of Social Distancing and a Touchless Environment Joe Thornton, Vice President and Chief Operating Officer, HMS Host Joe Thornton is Executive Vice President & Chief Operating Officer at HMSHost, a global restaurateur and world leader in delivering innovative dining solutions in travel venues. HMSHost operates in more than 120 airports around the globe and at more than 80 travel plazas in North America. Joe is responsible for HMSHost operations of more than 1,700 food and beverage locations in North America. Mr. Thornton joined HMSHost in 2020. Before HMSHost, he was chief operating officer at Jamba Juice where he led all field and headquarter functions related to operations, operations services, training, and franchise support and before that he was with Starbucks, where he led the operation of 2,400 company‐operated stores and 40,000 employees. Joe is actively involved in diversity work and is a keynote speaker on the topic of leadership in the community. He is a published author. His first book, "The Power Of Or: Choosing And Doing What Matters Most," was released in February 2020.

Read the entire page →

From page 66...

... 55 Rob Mitchell, Business Development, Global Airport Partnerships, Uber Rob Mitchell is the global airport partnerships lead for Uber Technologies, where he is responsible for Uber's airport partnerships around the world. Through partnerships, operational excellence, and product development and innovation, he and the Uber airports team are committed to improving the end‐to‐end customer journey at airports. Prior to joining Uber, Rob previously served as Manager, Government and Airport Affairs at JetBlue. Rob holds a Master of Business Administration from Northwestern University–Kellogg School of Management and a Bachelor's degree in Government from Wesleyan University. Daniel Price, Policy Coordination Manager, Strategy, Policy Coordination, & Innovation, TSA With over 15 years of experience in government and private sector, Dan is a leader in homeland security policy and trade and transportation security. Currently, Dan is serving as Vice Chair of TSA's Business Resumption Task Force. Prior to joining TSA in 2019 as the Agency's Manger for Policy Coordination, Dan helped establish and served as the Director of the Counter Unmanned Aircraft Systems (C‐UAS) Program Management Office within the DHS Office of Strategy, Policy and Plans (PLCY)

Read the entire page →

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